Truemed

Leads day-to-day customer support operations, manages a small contractor team, improves AI-driven workflows and tooling, and turns feedback into product insights. Requires 3-5 years experience in customer support with process improvement and team mentoring skills.

Build and ship rapid, hypothesis-driven prototypes across consumer products and platforms, using full-stack development, AI-assisted workflows, and LLM APIs. The role requires strong experimentation skills, product judgment, and the ability to balance speed with security, compliance, and reliability.

Leads and grows the Merchants & Integrations engineering team while owning merchant APIs, payment applications, and e-commerce integrations. The role requires engineering management experience, strong backend and payments depth, technical leadership, and comfort representing engineering in customer and sales conversations.

Senior full stack engineer owning large user-facing features on truemed.com. Requires deep Next.js/React/TypeScript frontend expertise plus Python/Django backend experience.

Manages portfolio of health and wellness merchant partners through onboarding, activation, co-marketing, performance analysis, and optimization to drive HSA/FSA transaction volume and retention. Requires 3-4+ years in CS/account management, analytical skills, and cross-functional collaboration.

Owns end-to-end affiliate program operations including platform management across networks like Impact and CJ, commission structures, reporting, and cross-functional deliverable fulfillment to drive merchant revenue. Requires 3-5+ years in affiliate marketing with hands-on platform experience and strong analytics skills.

Owns end-to-end product design across consumer checkout, merchant platforms, marketplace, and internal tools at a health tech payments startup. Partners with PMs/engineers using AI tools like Claude/Cursor for rapid prototyping/research, ships high-converting experiences building design system. Requires 4-6 years experience, AI-native workflow, strong interaction craft.

Senior full-stack engineer owning merchant-facing features end-to-end. Works across Python/Django backend, Next.js/React frontend, API design, metrics, and performance optimization.

Senior full stack engineer owning large user-facing features on truemed.com. Requires deep experience with Next.js/React/TypeScript frontend stack and Python/Django backend, plus performance optimization and scalable frontend architecture.

Onboards and manages high-impact health/wellness merchant partners on HSA/FSA payment platform, drives revenue through co-marketing campaigns and data optimization, provides white-glove service for long-term growth.