Product Designer
Owns end-to-end product design across consumer checkout, merchant platforms, marketplace, and internal tools at a health tech payments startup. Partners with PMs/engineers using AI tools like Claude/Cursor for rapid prototyping/research, ships high-converting experiences building design system. Requires 4-6 years experience, AI-native workflow, strong interaction craft.
About the job
Responsibilities
- Own design end-to-end for projects spanning consumer checkout and qualification, merchant platform, marketplace, and internal tools—from problem definition through launch and iteration.
- Start work in an LLM: use Claude to clarify user problems, draft interaction flows, surface edge cases, and align with PM and engineering.
- Prototype using AI tools: use Cursor, Claude Code, or similar to build and iterate on flows and lightweight interfaces.
- Partner with PMs to define strategy, goals, experiments, and success metrics; use results to adjust direction.
- Run self-serve research: friction logs, quick usability tests, merchant interviews, session replays.
- Bring work into Figma for full state coverage, component architecture, and production-ready handoff—build Truemed's design system.
- Design for the 80/20: encode judgment and complexity under the hood while keeping experiences simple, trustworthy, and high-converting.
- Shape the design culture: establish critique rhythms, share prompts and patterns, set the craft bar.
Requirements
- Builder and designer: 4–6 years designing complex products, ideally in B2B, fintech, payments, or health tech. Shipped end-to-end product that moved a metric.
- Product-minded: Define problems before solving; articulate why to build; partnered with PMs/engineers to set scope and ship.
- AI-native: Use LLMs daily to draft flows, write microcopy, explore edge cases, generate prototypes. Used Cursor, Claude Code, Replit, or similar.
- Systems thinker: See patterns across surfaces; contributed to/built design systems (component libraries, tokens, interaction patterns).
- Interaction design craft: Exceptional taste for transitions, states, loading, error handling, microcopy; designs build trust.
- Bias for action: Ship v0 in under two weeks; don't wait for perfect inputs.
- Clear communicator: Present decisions with conviction; give/receive critique; write clearly.
Nice-to-haves
- Experience in payments, fintech, or healthcare (checkout flows, compliance UX, trust interfaces).
- Experience as first/early designer at startup—building process/culture.
- Familiarity with experimentation frameworks and A/B tests.
- Experience with Shopify, e-commerce, or multi-sided marketplaces.
Compensation & Benefits
- Comp and equity in top decile for Series A startups.
- Comprehensive medical, dental, vision insurance with employer HSA contributions.
- 401(k).
- Unlimited PTO.
- Coworking stipend.
- L&D stipend.
- 2x/year company offsites, 2x/year team offsites.
Skills
Figma, Claude, Cursor, Claude Code, LLMs, Design Systems, Interaction Design, Prototyping, User Research, A/B Testing
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