TruemedLos Angeles, CALeads day-to-day customer support operations, manages a small contractor team, improves AI-driven workflows and tooling, and turns feedback into product insights. Requires 3-5 years experience in customer support with process improvement and team mentoring skills.
Sr. Customer Success Manager responsible for driving retention, expansion, and value realization for Okta's large enterprise customers. Acts as a strategic advisor building C-level relationships, executing success plans, and aligning Okta solutions to customer business objectives.
Customer Success Manager responsible for strategic account management, driving NDR growth through upselling and optimization of Sigma's cloud analytics platform. Requires 7+ years in SaaS customer success with strong analytics/BI expertise including SQL and cloud data tools.
Serve as the primary post-sales partner for strategic enterprise accounts at n8n. Own onboarding, adoption, QBRs, value realization, risk management, and expansion to drive ~120% NRR. Requires enterprise CS experience, technical fluency with APIs/integrations, commercial acumen, and strong cross-functional collaboration.
Senior Customer Success Manager advising Enterprise customers on complex MongoDB deployments. Drive retention, revenue realization, technical health, and advocacy while mentoring the team; requires 7-10+ years technical customer-facing experience and 4+ years owning Enterprise customer outcomes.
Own the human-in-the-loop customer operations for an RL training data and evals platform. Resolve blockers, improve processes from feedback, and build lightweight systems as the implementation counterpart to GTM Engineers. Ideal for those with ops/consulting experience, strong judgment, and AI familiarity.