Leads and develops a team of Data Specialists delivering high-quality customer data services, while improving operational efficiency and driving AI adoption. Requires 8+ years of experience, people-management expertise, strong Excel skills, and fluent English.

Provides strategic technical account ownership for premier customers, resolving complex escalations across hardware, APIs, and databases while driving account health and customer advocacy. Requires 1–2 years of technical support experience, strong communication, analytical skills, and SQL-based troubleshooting.

Leads day-to-day customer support operations, manages a small contractor team, improves AI-driven workflows and tooling, and turns feedback into product insights. Requires 3-5 years experience in customer support with process improvement and team mentoring skills.

Coordinates healthcare payer implementations and post-launch account operations, managing project plans, partner communications, cross-functional workstreams, risks, and operational follow-through. Requires a bachelor’s degree, 3+ years of healthcare client-facing experience, strong project management, and excellent communication skills.

Own partner onboarding, adoption, support, feedback, and operational processes for Suno’s beta partnerships. The role requires 4+ years in customer success, partner operations, technical account management, or program management, plus technical fluency and strong organizational skills.

Own technical adoption and commercial outcomes for a portfolio of complex B2B customers across the DACH market. The role combines onboarding, production deployment guidance, cross-functional problem solving, renewals, expansion, and cross-sell ownership.

Supports a focused portfolio of investment banking and advisory clients by driving onboarding, platform adoption, retention, and relationship development. The role suits a recent graduate with strong communication skills and an interest in financial services and credit markets.

Manages a large portfolio of technical customers through scalable onboarding, adoption, retention, and value-realization programs. Requires 5–7+ years in a technical customer-facing role, portfolio accountability, strong communication, Mandarin fluency, and a bachelor’s degree or equivalent experience.

Own the technical health, adoption, deployment, and long-term success of Seeq’s strategic enterprise accounts. The role requires 5+ years in a customer-facing technical position, strong enterprise IT fluency, and the ability to coordinate complex technical issues across customers and internal teams.

Serves as Harvey’s customer-facing legal AI specialist in Korea, helping law firms and in-house teams adopt the platform through onboarding, training, and consultative guidance. Requires Korean legal qualification or equivalent, at least three years as a qualified lawyer, and professional fluency in Korean and English.

Own Deepgram’s strategic AWS partnership across technical adoption, marketplace and co-sell execution, retention, and expansion. The role requires strong partner ownership, technical consulting fluency with APIs and integrations, enterprise stakeholder influence, and an AI-native approach to building scalable workflows.

Manages enterprise and commercial customer accounts for a technical SaaS product, driving adoption, renewal health, and expansion. The role requires customer-facing experience, technical SaaS familiarity, strong presentation skills, and analytical, autonomous execution.

Manages relationships and adoption for SMB customers in a hybrid Mexico City role, partnering with support, sales, marketing, and customer success teams to improve customer health, retention, and growth. Requires at least two years of customer or account management experience and bilingual English/Spanish proficiency.

Leads customer relationships, account execution, and delivery of agentic AI workflows for a national security customer. Requires 5+ years in stakeholder management or customer-facing enterprise solution delivery, an active TS/SCI clearance, and frequent onsite work in Colorado Springs.

Customer Success Manager responsible for managing a portfolio of 20 mid-market and enterprise accounts at Nooks.ai. Own the full customer lifecycle including onboarding, renewals, upsells, and driving adoption/value using sales tech tools and data analytics. 5+ years B2B SaaS CSM experience required.

Owns implementation, adoption, retention, renewals, and expansion for a mid-market B2B SaaS customer portfolio. The role requires 5+ years in customer success or a related customer-facing function, strong project management, executive communication, and technical curiosity.

Leads and scales a team of Customer Success Managers serving Enterprise accounts across EMEA/APJ, driving adoption, retention, expansion, and operational efficiency. Requires people-management experience, high-touch enterprise success expertise, and a metrics-driven approach; cybersecurity or DevOps experience is preferred.

Own the post-sale customer lifecycle for technical B2B customers, from onboarding and adoption through value reviews and renewals. The role requires customer success or technical account management experience, FinOps or cloud cost management knowledge, and the ability to work with engineering and infrastructure stakeholders.

Leads and develops a Customer Success Manager team while driving customer health, retention, expansion, and operational excellence for B2B SaaS customers. Requires 5+ years in customer-facing SaaS roles, leadership experience, strong analytics, and expertise with customer success platforms and lifecycle strategies.

The Deliverability Specialist will build and scale email deliverability practices, advise customers, manage migrations and IP warm-up, analyze performance, and collaborate with ISPs and product teams. The role requires 8–10 years of relevant experience and strong knowledge of email authentication and sender reputation.

Own the technical success of strategic enterprise customers by improving the health, scalability, reliability, and performance of their n8n deployments. The role requires customer-facing technical leadership, production troubleshooting, cloud and DevOps expertise, and strong cross-functional collaboration.

Owns Australian payroll compliance expertise for enterprise customers, auditing and configuring Modern Awards, STP, superannuation, and long service leave while enabling customer-facing teams. Requires 3+ years of SaaS payroll, consulting, implementation, or support experience and strong knowledge of Australian Modern Awards.

Provides on-site operational oversight for Traba workers and client leadership, coordinating onboarding, scheduling, staffing coverage, worker support, issue resolution, and account communication in a warehouse or manufacturing setting.

Founding CSM to own enterprise accounts end-to-end, drive adoption and renewals, and build the Success function from scratch at an AI automation platform. Requires 6+ years in CS/AM/SE and strong technical curiosity.

Own retention, renewals, and expansion across a high-volume Enterprise SaaS customer portfolio. The role combines consultative engagement, data-driven health monitoring, QBRs, and cross-functional collaboration to drive adoption and revenue growth.

Coordinates referrals, authorizations, follow-up services, patient outreach, and care-team communication for older adults. The role requires 2–3 years of healthcare experience, EHR and medical terminology knowledge, strong organization, and HIPAA-compliant documentation skills.

Manages and grows enterprise advertising accounts reaching low-income consumers through digital marketing campaigns. The role requires 8+ years of customer success or account management experience, digital marketing expertise, strong communication, and commercial strategy skills.

Build trusted customer relationships by onboarding traders, answering platform and market questions, resolving routine issues, and improving client-facing processes. The role requires at least one year of client-facing experience, strong writing, autonomy, organization, and the ability to explain technical products clearly.

This customer-facing role manages strategic mid-market and enterprise accounts, leading onboarding, adoption, retention, renewals, and expansion through consultative partnerships. It requires 3–5 years of SaaS Customer Success or Account Management experience, executive communication skills, and comfort using AI and customer-success tools.

Manages onboarding, adoption, retention, and expansion for a high-volume portfolio of SMB and self-service SaaS customers. The role requires 1–3 years of customer-facing experience, strong data-driven judgment, and familiarity with Salesforce and customer success platforms.

Leads PagerDuty’s Chilean Customer Success organization and Santiago office, overseeing post-sales teams, site operations, compliance, culture, and cross-functional alignment. Requires 10+ years of progressive leadership experience, bilingual Spanish and English proficiency, Chilean market knowledge, and a bachelor’s degree.

The Enterprise Customer Success Manager will drive adoption, retention, expansion, and strategic outcomes for enterprise law firm clients using Eve’s legal technology. The role requires 5+ years of customer success experience, expertise in legal tech and law firm operations, strong analytical and communication skills, and experience managing complex accounts.

Senior Technical Account Manager responsible for driving adoption, business value, and retention for strategic cloud-security customers. The role requires deep cloud and cybersecurity expertise, 8+ years in technical customer-facing work, executive communication skills, and fluency in Brazilian Portuguese and English.

Own strategic government customer relationships and lead technical delivery for homeland defense AI and agentic workflow initiatives. The role requires an active TS/SCI clearance, at least five years of relevant technical delivery experience, strong customer and communication skills, and substantial onsite engagement in secure environments.

Senior Technical Account Manager responsible for driving adoption, business value, and retention for strategic Wiz customers. The role requires extensive cloud-security and customer-facing experience, multi-cloud architecture knowledge, and strong executive communication skills.

Supports Coast customers through onboarding, product education, issue resolution, and adoption efforts. The role requires strong communication, problem-solving, product knowledge, and regular in-office work in the Salt Lake City area.

Leads and coaches a customer-facing Outcomes Architect team responsible for workflow adoption, value realization, renewals, expansion, and at-risk account recovery. Requires frontline B2B software management experience, strong customer and commercial judgment, technical workflow fluency, and English and French fluency.

Supports complex, high-growth billing accounts through consultative technical guidance, relationship management, integrations, and operational solutions. Requires 10+ years of enterprise client-facing experience, billing expertise, API fluency, SQL proficiency, and strong troubleshooting and communication skills.

Leads and develops Customer Success Managers while owning renewal and expansion outcomes, customer escalations, and regional or segment performance. Requires substantial Customer Success or Account Management experience, SaaS expertise, negotiation ability, and people leadership.

Leads government-focused enablement and adoption programs for OpenAI products, from onboarding through sustained usage and measurable mission impact. The role requires 6+ years in customer-facing enablement, instructional, adoption, or transformation work, with strong facilitation, communication, product fluency, and public-sector credibility.

고객 성공 관리자로서 기존 고객과의 장기적 관계를 구축하고 온보딩, 제품 채택, 갱신 및 계정 확장을 주도합니다. 영업 및 내부 부서와 협업하며 업셀링·크로스셀링 협상과 고객 포트폴리오 성장 실적이 요구됩니다.

Own the operational backbone of enterprise customer success, including pilot onboarding, issue triage, account health, and scalable playbooks. The role grows into full account ownership and expansion, requiring strong organization, communication, judgment, and the ability to explain technical products clearly.

Provides on-site operational oversight for Traba workers and client leadership, coordinating onboarding, scheduling, worker support, staffing coverage, and issue resolution in a fast-paced warehouse or manufacturing environment. Requires customer-facing experience, strong communication, and bilingual capability.

Leads the scaled customer success strategy for SMB and mid-market customers, driving adoption, retention, and expansion through digital programs, health scoring, automation, and targeted human engagement. The role manages customer-facing teams and requires substantial customer success leadership experience in SaaS or digital health.

Provides operational and administrative support to Client Success Leads by coordinating projects, maintaining client data, preparing reports, and resolving routed client issues. Requires at least one year of relevant experience, strong organization, communication, and attention to detail.

Own a Mid-Market book of business driving renewals, expansion, and retention for a scientific SaaS platform. Build relationships with scientific and operational stakeholders while managing the full commercial lifecycle.

Engages Spanish- and English-speaking cancer-care members through phone, text, and email, assessing needs and coordinating healthcare and community resources. The role requires at least two years of patient-facing navigation or coordination experience, strong communication skills, and success in a high-volume, metrics-driven environment.

Engages oncology-care members through phone, text, and email, assesses health and social needs, and connects them with clinical, community, and financial resources. Requires at least two years of patient-facing care coordination or navigation experience and comfort working in a high-volume, metrics-driven remote environment.

Manages team performance and operations within underwriting, including hiring, scheduling, payroll, training, talent development, and performance improvement. Requires Mandarin fluency and a master’s degree or graduate coursework in risk management or finance; no prior experience is required.

This role drives adoption, retention, and expansion for a pooled customer portfolio through technical guidance and scalable digital programs. The ideal candidate has at least five years of technical customer-facing experience, strong API fluency, and a record of building automation or enablement systems.