Engagement Manager , Public Sector

Responsibilities

• Own customer relationships across senior government leaders, program offices, analysts, and operational users.
• Build structured user-engagement programs for day-to-day product users.
• Translate operational workflows and mission problems into defined AI and agentic workflow use cases.
• Lead cross-functional teams across engineering, product, operations, security, and government stakeholders.
• Plan and execute customer engagement weeks, user testing events, demonstrations, briefings, and onsite activities.
• Drive adoption in operational environments and incorporate user feedback into product requirements and delivery priorities.

Requirements

• Active TS/SCI clearance.
• 5+ years of experience in technical program management, software engineering, systems engineering, product management, technical consulting, or a related technical delivery role.
• Ability to build trust with senior executives and hands-on operational users.
• Experience translating complex customer workflows into technical or product requirements.
• Strong technical fluency in AI, software systems, data, and agentic workflows.
• Excellent written and verbal communication skills, including communication with senior government leaders.
• Comfort working extensively inside secure facilities and air-gapped government systems.
• Willingness to travel 25–50% for onsite engagements, testing events, briefings, and customer meetings.

Nice-to-haves

• Military or civilian experience inside a Combatant Command, Numbered Air Force, Air Operations Center, Joint Intelligence Operations Center, or Intelligence Community agency.
• Experience deploying software into a live operational center or watch floor.
• Experience writing Product Requirements Documents and translating operator workflows into software requirements.
• Familiarity with Joint Planning, intelligence, targeting, integrated air and missile defense, modeling and simulation, or related mission areas.
• Experience supporting formal government test and evaluation events.
• Background in indications and warning, dynamic planning, non-kinetic effects integration, modeling and simulation, sensor orchestration, integrated air and missile defense planning, adversary test data integration, track trajectory prediction, object custody, or cross-domain solutions.

Compensation and Benefits

• Base salary range: $166,400–$249,000 USD for the Washington, DC location.
• Eligible roles may include base salary, equity, comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, generous PTO, and potentially a commuter stipend.