San Francisco, CA
Composable CDP syncing warehouse data to operational tools
Hightouch builds a composable customer data platform that syncs data from warehouses to CRM, marketing, and support tools. It empowers marketers and data teams to activate customer data for personalization without data silos. Serves enterprises in retail, finance, media needing real-time data activation.
Supports users in adopting and getting value from a technical SaaS platform through customer-facing troubleshooting, communication, and cross-functional collaboration. Requires at least two years of customer-facing experience, technical aptitude, SQL familiarity or willingness to learn, and strong interpersonal skills.
Lead the Deal Desk as a senior IC at Hightouch, owning complex enterprise deal structuring, consumption-based pricing design, CPQ/quote-to-cash systems, and cross-functional processes for Sales, Finance, Legal, and RevOps. Requires prior high-growth SaaS Deal Desk experience at scale with usage pricing.
Lead the founding sales team for Hightouch's new Ad Studio product, defining the sales motion and coaching reps on consultative deals with performance marketing and growth teams at mid-market companies. Requires 4+ years full-cycle sales and 2+ years leading teams, with adtech/martech background preferred.
Own GTM economics and models connecting sales capacity, pipeline, quota to ARR targets at a high-growth SaaS company. Build productivity models, pipeline-to-ARR forecasts, unit economics (CAC, magic number, LTV), and partner with CRO on ROI and board reporting. Requires 4-7 years strategic finance or IB/PE/consulting experience with SaaS GTM focus.
Forward Deployed Analytics Engineer bridging customer legacy BI reports to Hightouch's Agentic CDP. Reverse-engineer marketing reports, build semantic context layers for reliable AI-generated SQL, train marketers on AI usage, and ensure accurate, idempotent analytics.
Sales Development Representative building outbound motion for Hightouch's new Ad Studio creative platform. Responsibilities include cold outreach, personalized messaging to performance marketers, crafting the outbound playbook from scratch, and driving demos in a high-growth startup.
Forward Deployed Creative Designer partnering with enterprise clients to onboard them to Hightouch's Agentic Marketing Platform. Master prompt engineering with generative AI models to produce on-brand ad creatives (imagery, video, copy), consult on AI workflows, optimize performance via A/B tests, and provide product feedback. Requires exceptional portfolio, deep AI fluency, enterprise experience, and strong taste.
Sales Development Representative responsible for outbound lead generation through cold calls, emails, LinkedIn, and other channels to drive prospects to free trials and schedule sales meetings. Requires bachelor's degree, strong communication, self-motivation, and interest in tech/data.
GTM Recruiter to build foundational recruiting processes at Hightouch, partnering with GTM leaders to source, screen, and close candidates for sales and technical sales roles in a high-growth environment. Requires 3+ years in-house recruiting experience with proven impact.
Associate Talent Partner responsible for developing sourcing strategies, building talent pipelines, and engaging candidates for Go-to-Market roles at Hightouch. Requires 2+ years in recruiting/sales/outbound roles, strong research and communication skills, and ability to learn technical GTM concepts.
Support the Snowflake ISV partnership by building relationships with Snowflake field teams, sourcing pipeline through introductions and co-sell motions, attending events, and driving joint revenue opportunities for Hightouch's composable CDP platform. Requires 4+ years in enterprise sales, alliances or partnerships within the data/cloud ecosystem.
Design AI-powered marketing tools and agentic products in a fast-moving 0-1 environment. Requires 6+ years of experience shipping technical/B2B products, strong craft skills, and Figma proficiency.
Drive core financial workstreams including operating model, quarterly reforecast, cash flow forecast, and board reporting. Partner across Finance, Accounting, RevOps, and Data to build trusted metrics and support strategic decision-making.
Founding mid-market Account Executive selling Ad Studio, an AI-powered ad creation platform, to performance marketing teams. Own full-cycle sales and help shape the go-to-market strategy.
Manage a portfolio of SaaS clients as the primary relationship owner, driving renewals, expansions, and customer satisfaction through strategic account management.
Lead and mentor a team of Solutions Engineers to deliver technical pre-sales support including demos, POCs, and solution architecture for Hightouch's data activation platform. Requires strong technical background, leadership experience, and expertise in data warehousing, SQL, and APIs.
Enterprise Account Executive responsible for building and managing high-value pipelines through outbound prospecting, discovery, and land-and-expand strategies in the martech/data space. Requires significant enterprise sales experience and a track record of exceeding targets.
Enterprise Account Executive responsible for building and managing high-value pipelines through outbound prospecting, discovery, and land-and-expand strategies in the martech/data space. Requires significant enterprise sales experience and a track record of exceeding targets.
Staff-level engineer building infrastructure, tooling, and documentation to make AI coding agents dramatically more productive across the codebase. Owns agentic dev environments, MCP integrations, and agent context.
Lead engineering for Customer Studio, Hightouch's no-code data activation product. Drive product development, team growth, reliability, and technical execution for a high-growth revenue-generating product.
Lead an engineering team building an Agentic Marketing Platform. Drive product development, reliability, recruiting, and team growth while working on AI content generation, context systems, insights, and campaign orchestration.
Hands-on Sales Operations Lead reporting to Head of RevOps. Owns pipeline analysis, forecasting, territory management, reporting, and cross-functional GTM coordination in a high-growth SaaS environment.
Serve as the primary technical point of contact for mid-market customers, owning onboarding, adoption, retention, and expansion while collaborating with Sales and Engineering.
As a Senior Developer Productivity Engineer, you will own the build, test, and deployment processes for a 50+ person engineering team. You will improve monorepo productivity, drive excellence in testing, and support multi-cloud/multi-region infrastructure to enable fast and safe shipping.
As a Partner Solutions Engineer, you will be the technical counterpart to the partner sales team, influencing SEs and technical GTM leaders at top ISV partners. You will also drive partner-informed product initiatives to tighten joint positioning and open new co-sell opportunities.
First Forward Deployed Marketer to bridge the agentic marketing platform with enterprise performance marketing teams, driving pilots and adoption while shaping the go-to-market motion.
Build SDKs and on-device systems for native app messaging and data collection. Own cross-platform development across iOS, Android, and React Native with backend integration.
Strategic technical recruiter partnering with engineering leaders to source, screen, and close senior engineering roles including backend, fullstack, and frontend. Builds pipelines and processes in a remote-first, competitive market with 3+ years experience preferred.
Leads a team of Solutions Engineers in pre-sales demos, POCs, and technical solutioning for data activation platform using data warehouses. Requires technical expertise in SQL/Python/JS, data platforms, and proven leadership in customer-facing technical roles.
Builds backend tools for enterprise control plane including access control, change management, and data warehouse optimization. Requires expertise in distributed systems, asynchronous workflows, and product-minded engineering for scalable, reliable architectures.
Builds and scales high-throughput streaming infrastructure to ingest and process billions of customer behavioral events in real-time at sub-second latency. Owns end-to-end projects, solves customer scaling issues, and influences roadmap in a remote-first startup.
Leads development of high-throughput streaming systems handling millions of messages per second with sub-second latency for real-time behavioral data processing and AI personalization. Requires expertise in distributed systems architecture, scaling infrastructure, and leading complex projects.
Builds backend systems for Customer Studio, optimizing data warehouse performance, real-time audience syncing, analytics, and AI-enhanced workflows for marketing teams. Requires strong distributed systems expertise and product-minded thinking.
Hands-on Application Security Lead owning security posture for a scaling SaaS platform. Focuses on multi-tenant isolation, threat modeling, API security, and multi-cloud architecture in distributed systems. Requires early security hire experience at SaaS/data infra companies with deep systems expertise.
Leads development of Hightouch's Agentic Personalization product pillar, conducting customer discovery, defining agent workflows for web/mobile personalization, and scaling GTM. Requires zero-to-one product experience, technical depth, and commercial instinct in a remote-first environment.
Partners with Account Executives to overcome technical and business obstacles in mid-market sales, works with diverse stakeholders to deliver data solutions using cloud warehouses and APIs. Requires 2+ years sales experience, ideally in Martech/Data with strong interpersonal skills.
Partners with Account Executives to drive technical sales for enterprise customers, leading discovery, demos, POCs, and navigating complex buying committees in marketing and data ecosystems. Requires 7+ years pre-sales experience and deep data architecture knowledge.
Technical Account Manager drives onboarding, adoption, and expansion for Fortune 5000 customers using Hightouch's AI marketing platform. Requires 5-10 years client-facing technical experience, strong project management, SQL/API knowledge, and cross-functional collaboration.
Leads engineering team building and maintaining 300+ destination integrations for data syncing to CRMs, ad platforms, and analytics. Balances hands-on coding, team mentoring, prioritization, and performance optimizations like parallelism and AI enablement.
Front-end focused full stack engineer building intuitive interfaces for marketing products using React/TypeScript. Collaborates with design, product, and ML teams to architect end-to-end features from zero to one.
Owns technical implementation lifecycle for mid-market and enterprise customers, driving onboarding, creating scalable frameworks, and collaborating with data teams and stakeholders to ensure seamless Hightouch integration. Requires 5-10 years experience in technical implementations and strong data skills.
Leads mid-market sales team to exceed revenue quotas, recruits top talent, coaches Account Executives, and drives pipeline using data-driven processes like Salesforce and MEDDPICC. Requires 3+ years sales leadership experience.
Customer Success Engineer supports users technically via Intercom, Slack, phone, and email to maximize platform value. Requires 2+ years customer-facing experience, SQL proficiency, technical background, and strong communication skills.
Leads AI operations within RevOps to audit GTM workflows, build agentic automations using Clay, Claude, and Hightouch, own AI context layers, and train sales, marketing, CS teams on AI tools. Requires RevOps/Solutions Engineering experience, AI experimentation, and teaching skills.
Enterprise Account Executive drives outbound prospecting, manages high-value pipelines, conducts discovery calls, and closes deals using land-and-expand strategies for Hightouch's AI marketing platform. Requires strong enterprise sales track record, client relationship building, and exceeding KPIs in a remote-first environment.
Enterprise Account Executive drives outbound prospecting, manages high-value pipelines, conducts discovery calls, and closes deals using land-and-expand strategies in a fast-paced startup environment. Requires proven track record meeting sales targets and collaborating cross-functionally.
Identifies and sources technical candidates for engineering roles by collaborating with hiring managers, crafting engaging outreach, and leveraging creative strategies to fill high-volume and challenging searches. Focuses on data-driven metrics in a remote-first environment.
Leads machine learning team to build AI features like personalization, identity resolution, content generation, and ML infrastructure using customer data warehouses. Drives product development, team growth, reliability, and execution pace as technical leader and people manager.
Build and optimize distributed syncing engine handling massive customer data across multi-cloud/multi-region infrastructure. Requires expertise in high-scale systems, performance tuning, and streaming for real-time personalization APIs.
Builds production AI agents and LLM pipelines for marketing workflows, integrating with data warehouses. Requires strong backend architecture skills, product thinking, and creativity with LLMs; senior role emphasizing impact over years of experience.