Engineering Manager, Customer Studios
Lead engineering for Customer Studio, Hightouch's no-code data activation product. Drive product development, team growth, reliability, and technical execution for a high-growth revenue-generating product.
About the job
Responsibilities
- Lead the team in roadmapping and executing development of significant features and products
- Uphold a high technical bar while making pragmatic tradeoffs
- Improve the pace of execution of the team through leadership and technical expertise
- Grow the team by identifying needs, evaluating candidates, and hiring high-impact team members
- Up-level the team on reliability, resulting in fewer incidents and strong incident management hygiene
- Foster growth of team members and ensure strong engagement and motivation
Technical Focus Areas
- Data Warehouse Performance: optimizing queries, storing pre-computed state, warehouse-specific improvements
- Analytics and Experimentation: building segments, audience experimentation, performance tracking
- Real-time Audience Syncing: real-time audience computation and syncing using CDC and similar technologies
- Generative AI: enhancing user workflows for acting on data
Requirements
- Senior engineering leadership experience
- Strong technical background with ability to serve as both technical voice and people manager
- Experience with recruiting and growing engineering teams
- Focus on reliability, incident management, and operational excellence
Skills
Data Warehousing, Query Optimization, Real-Time Systems, Cdc, Generative AI, Team Leadership, Incident Management, Recruiting
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