Manage a portfolio of SaaS clients as the primary relationship owner, driving renewals, expansions, and customer satisfaction through strategic account management.
Serve as the primary technical point of contact for mid-market customers, owning onboarding, adoption, retention, and expansion while collaborating with Sales and Engineering.
Technical Account Manager drives onboarding, adoption, and expansion for Fortune 5000 customers using Hightouch's AI marketing platform. Requires 5-10 years client-facing technical experience, strong project management, SQL/API knowledge, and cross-functional collaboration.
Manage a portfolio of SaaS clients as the primary relationship owner, driving renewals, expansions, and customer satisfaction through strategic account management.
Serve as the primary technical point of contact for mid-market customers, owning onboarding, adoption, retention, and expansion while collaborating with Sales and Engineering.
Technical Account Manager drives onboarding, adoption, and expansion for Fortune 5000 customers using Hightouch's AI marketing platform. Requires 5-10 years client-facing technical experience, strong project management, SQL/API knowledge, and cross-functional collaboration.