Product Lead, Agentic Personalization
Leads development of Hightouch's Agentic Personalization product pillar, conducting customer discovery, defining agent workflows for web/mobile personalization, and scaling GTM. Requires zero-to-one product experience, technical depth, and commercial instinct in a remote-first environment.
About the job
Responsibilities
- Conduct customer discovery with product and growth teams at enterprise companies to understand current personalization practices and build trust in agent-driven approaches. Translate insights into a revenue-tied roadmap.
- Define the agent experience: autonomous tasks (segments, variants, experiments, traffic allocation) vs. human approval (production launches, brand-sensitive content). Design feedback loops for building trust.
- Scale GTM: co-own pipeline, join customer calls, shape competitive positioning, partner with CS on implementation playbooks.
Requirements
- Zero-to-one track record: built products from nothing to meaningful revenue, ideally B2B SaaS.
- Technical depth: evaluate architectural tradeoffs, debate infrastructure with engineers, reason about batch vs. real-time, caching.
- Commercial instinct: think in pipeline, conversion, expansion; build revenue-mapped roadmaps.
- Speed: thrive in small team, high autonomy, tight cycles; comfortable with AI workflows.
- Cross-functional trust: drive clarity across engineering, design, sales, CS, leadership.
Compensation
- Salary: $240,000 - $320,000 USD per year (location independent, remote-first).
- Equity: ISO options with early exercise and 10-year post-termination window.
Skills
LLMs, Agentic AI, Snowflake, Databricks, Personalization Api, Ml Optimization, Real-Time Data, A/B Testing, Product Roadmapping, Go-to-Market Strategy
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