Senior Product Manager
Senior product manager owning the platform for creating, configuring, and managing voice AI agents, including model integrations, evaluation, and developer tools. Requires 5+ years of technical product management experience, strong systems thinking, and B2B or enterprise product experience.
About the job
Responsibilities
- Own how customers create, configure, and manage voice agents on Vapi.
- Drive integrations and tools that agents can call, expanding their capabilities during calls.
- Run the full lifecycle of every supported model, from evaluation and onboarding through deprecation.
- Build processes to add the latest models quickly and reliably.
- Define evidence-based model performance measurement.
- Run experimentation and research into agentic harness opportunities, translating techniques into customer-facing features.
- Simplify the sprawl of agent configuration, including thousands of possible parameters.
Requirements
- 5+ years of product management experience, primarily building and operating technical products at meaningful scale in medium- to large-sized technology companies.
- Strong technical foundation, with the ability to reason through system design and architecture trade-offs with engineers.
- Exceptional communication and presentation skills for aligning engineers, briefing executives, and presenting to external clients and partners.
- Track record of owning outcomes and measurable impact.
- Genuine customer centricity and experience building B2B or enterprise products.
Nice to Have
- Experience managing AI model integrations across TTS, STT, or LLM providers.
- Direct experience in voice AI.
- Experience building developer platforms, infrastructure products, or API-first products.
- Experience developing model evaluation or benchmarking systems.
Compensation & Benefits
- Base salary of $240,000–$270,000, plus equity.
- Comprehensive health coverage.
- Flexible time off.
- Catered meals, commuter support, and a learning and development budget.
Skills
Product Management, Voice Ai, Ai Models, Text-To-Speech, Speech-To-Text, LLMs, Developer Platforms, Infrastructure Products, Api-First Products, Model Evaluation, Benchmarking, System Design, Software Architecture
Similar jobs
Product Management jobs
Scale AI
New York, NYOwn product strategy and execution for GenAI marketplace, data, or contributor products, partnering closely with engineering, data science, operations, and leadership. The role requires 4–10 years of product management experience, strong analytical and technical fluency, and the ability to scale products in ambiguous environments.
Airbnb
United States
Leads the strategy, roadmap, and execution of Airbnb’s global guest payments platform, including payment methods, refunds, installments, and processing resilience. The role manages senior platform managers and requires extensive payments product management experience, cross-functional leadership, and global product expertise.
Abridge
San Francisco, CA
Leads product strategy for foundation models and post-training, translating ML research into safe, scalable healthcare products. Requires 7+ years of product experience and strong knowledge of model development, evaluation, inference, and production delivery.
Eve
San Mateo, CA
Leads ownership and growth of core AI product areas, including 0→1 initiatives, enterprise workflow design, product operations, and go-to-market execution. Requires 4–8+ years of product ownership, strong B2B SaaS experience, and hands-on familiarity with applied LLM systems.
Tremendous
United StatesOwn ambiguous, high-priority product opportunities from research and validation through shovel-ready specifications or delivery. The role requires 6+ years building web applications, including 2+ years launching products from zero to one, plus strong product judgment, technical fluency, and written communication.