AI Operations, GTM

What You'll Do

• Audit GTM workflows across sales, marketing, and CS to identify high-impact opportunities for AI and agentic automation.
• Design and build agentic workflows using tools like Clay, Claude, and Hightouch that replace manual busywork and accelerate pipeline.
• Own the AI context layer. Build and maintain Claude skills, Glean knowledge resources, knowledge graphs, and other systems that make our AI tools smarter over time.
• Stay obsessively current on new AI releases, models, and tooling. Prototype fast, cut what doesn't work, and bring what does back to the team.
• Lead enablement across GTM teams. Train reps, marketers, and CSMs on new AI-powered workflows and drive sustained adoption.
• Work closely with the RevOps and Systems team to make sure everything you build plugs cleanly into the existing stack.

Who You Are

• You've probably already built something with Clay or Claude that nobody asked you to build.
• You've worked in RevOps, GTM Operations, or Solutions Engineering and understand how go-to-market teams actually operate day-to-day.
• You're a learner first. You stay on top of AI releases, you experiment constantly, and you get excited when a new model drops because you immediately see how it applies.
• You're also a natural teacher. You can take something complex and make it click for a rep who just wants to know how to close faster.
• You're comfortable with APIs, prompts, and stitching tools together.
• You thrive when there's no playbook. This role is new and you'll be writing the rules as you go.

Nice To Have

• Experience building enrichment and outreach workflows with Clay.
• Experience building with Claude, including skills, custom prompts, and agentic workflows.
• Familiarity with knowledge graphs and building AI context layers (Glean, vector search, RAG systems).
• Background at a data or developer tools company.
• Experience with Hightouch or the composable CDP / data activation ecosystem.
• You've run internal enablement or training programs before and people actually showed up to the second session.

Compensation

$160,000 - $200,000 USD per year OTE. Meaningful equity compensation in the form of ISO options, early exercise, and 10-year post-termination exercise window.