Owns revenue targets and manages portfolio of 5-10 high-priority SaaS payroll partners post-sales. Drives renewals, upsells, adoption, and strategic growth through relationship building, KPI alignment, and cross-functional collaboration. Requires 5+ years account management experience.

Provides hands-on IT support for internal employees, troubleshooting hardware/software/network issues, managing device lifecycle and MDM, and enforcing security policies across Windows, macOS, iOS, and Android. Requires 3+ years IT support experience and physical ability to handle equipment.

Designs, deploys, and optimizes AI agents for enterprise customers' GTM workflows post-sale. Collaborates with sales teams and engineers, analyzes performance with SQL, and drives AI adoption. Requires 4+ years in product management, consulting, or GTM operations with technical fluency.

Lead clients through full implementation from contract to steady state, managing onboarding, training, go-live support, and handoff to CS while building strong customer relationships.

Manages end-to-end lifecycle of childcare providers in Ohio, from onboarding to growth, providing coaching on business operations, compliance, marketing, and platform adoption. Requires 3+ years in customer success or consulting, with regular regional travel.

Provides white-glove technical support to enterprise customers, troubleshooting complex issues on Notion's platform and AI features, reproducing bugs, and collaborating with engineering. Requires 10+ years experience with APIs, SSO, desktop apps, and strong problem-solving skills.

Builds and automates scalable API-driven systems and internal tools to streamline cross-functional operations in IT, security, and business teams. Requires 4-7+ years experience in automation/platform engineering with strong scripting skills and infrastructure-as-code.

Leads post-sale lifecycle for government and enterprise customers, owning complex implementations, building scalable customer success playbooks and teams, and driving adoption, retention, and expansion. Requires 8-12+ years in B2B SaaS post-sales with program management expertise.

Provides real-time support and troubleshooting for government agency customers using GovWell platform, optimizes workflows, builds relationships, and feeds insights to product team. Requires 3+ years client-facing experience in high-ownership NYC hybrid role with travel.

Manages relationships with top-tier global enterprise customers on a Customer Data Platform, driving retention, expansion, adoption, and measurable business outcomes through tailored success plans and collaboration with internal teams. Requires 3+ years in SaaS customer success with data/martech experience.

Drives technical adoption and expansion with strategic partners through hands-on enablement, demos, architecture guidance, issue resolution, and building scalable AI-powered systems for partner success. Blends sales engineering, account management, and customer success expertise in fast-paced remote environment.

Onboards customers to Aleph's FP&A platform, builds trust-based partnerships, monitors usage metrics for expansion, and relays customer feedback to product/engineering teams. Requires 2-3 years FP&A/consulting experience and Excel/Google Sheets expertise.

Owns key client relationships for a B2B SaaS revenue platform, drives adoption and ROI for finance/AR teams, resolves issues, and identifies expansion via data analytics. Requires 5+ years CS experience, financial systems knowledge, and SQL proficiency.

Owns key client relationships for AI-native revenue platform, resolves support issues, drives adoption and ROI for finance teams. Requires 5+ years in accounting/revenue or customer success, expertise in ERPs/CRMs, ASC 606, and consultative communication.

Leads post-sale AI success operations at scale, building automated systems for retention, expansion, health scoring, and support to drive NDR and customer outcomes. Requires 8+ years in strategy/product/ops, AI-native mindset, and analytical revenue focus.

Provides expert technical support for Observe by Snowflake's AI-powered observability platform, troubleshooting complex issues in customer environments, managing escalations, and collaborating with engineering teams. Requires 5+ years experience, Kubernetes proficiency, cloud platforms, and scripting skills.

Manages high-volume portfolio of SMB and mid-market law firm customers through onboarding, health monitoring, expansion, and scalable engagement. Balances personalization with automation using analytics and CRM to drive retention and growth.

Owns portfolio of enterprise law firm accounts post-sale, leading onboarding, QBRs, expansion, and account health to drive NRR and growth. Requires 4-7 years B2B CS/account management experience, ideally in legal/healthcare SaaS, with CRM proficiency.

Senior Customer Success Manager manages a portfolio of 10-20 mid-market and enterprise SaaS customers, driving onboarding, renewals, expansions, and measurable outcomes through analytical problem-solving and cross-functional collaboration. Requires 3+ years in customer success or consulting with strong consultative skills.

Drives adoption, support, and expansion of Onebrief’s collaboration software within U.S. Army Europe and Africa. The role requires deep military headquarters and operational-planning experience, strong customer relationship skills, technical aptitude, and an active Top Secret clearance with SCI eligibility.

Provides first-line technical support, handles user onboarding/offboarding, and designs scalable IT infrastructure. Requires 3+ years in IT operations, multi-OS support, networking knowledge, and CompTIA Security+.

Owns complex technical and accounting-related customer support cases, troubleshoots ERP workflows, and partners with Product, Engineering, and Customer Success to improve customer experiences. Requires 3+ years in accounting, finance, audit, or customer-facing SaaS roles.

Supports and improves end-user computing, identity, endpoint management, networking, and IT operations for the India office. The role requires 2–5 years of IT support or systems experience, strong Windows and macOS expertise, networking knowledge, and scripting capability.

Provides senior technical support for Observe by Snowflake customers across EMEA, troubleshooting complex observability, cloud, Kubernetes, and distributed-system issues while managing escalations and improving support processes. Requires a bachelor's degree and at least five years of technical support or customer-facing engineering experience.

Provides onsite and remote technical support, training, troubleshooting, and maintenance for Skydio's UAS products to defense and government customers. Requires 3+ years UAS field support experience, strong problem-solving, and up to 80% global travel.

Own customer relationships and drive adoption of operational planning software across U.S. European Command in Stuttgart. The role requires deep military headquarters planning experience, strong customer and technical skills, and current Top Secret clearance with SCI eligibility.

Owns full customer journey for enterprise partners on Tempo blockchain platform, from pre-sales solution design and technical consultations to post-sales success, onboarding, escalations, and ecosystem scaling. Bridges product/engineering with partners in payments and crypto infrastructure.

Systems Administrator manages SaaS platforms, endpoint management, IT infrastructure, and provides technical support/escalation for corporate IT. Requires 3-5+ years experience with macOS/Windows admin, scripting, and Microsoft 365.

Solutions Architect owns post-sales customer engagements, resolves complex technical support issues, builds automation and self-service tools for scalable support, and occasionally assists pre-sales. Requires 3+ years customer-facing technical experience and strong software engineering in modern languages.

Leads teams and strategic projects in customer success operations, driving operational excellence, owning key metrics like customer satisfaction, and aligning with Sales and Product. Requires 5+ years in customer service leadership and change management expertise.

Cyber Resilience Advisor partners with large enterprise customers to build and operationalize people-centric cyber resilience programs using Immersive's SaaS platform and methodology. Requires 3+ years in information security, deep knowledge of cyber operations, and ability to deliver insights, reports, and executive presentations.

Leads IT SRE team ensuring reliability of internal systems like identity, endpoints, collaboration tools, and networking. Builds automation, defines SLOs, manages incidents, and drives IaC practices for high-availability in a scaling AI company. Requires 8+ YOE in SRE/DevOps with leadership.

Partners with enterprise SaaS customers to translate growth priorities into Clay use cases, accelerate adoption, drive expansion and renewals, and influence product strategy. The role requires strategic product thinking, deep B2B SaaS go-to-market fluency, direct customer experience, and a builder mindset.

AI Support Engineer handles first-line customer issues for AI-powered dev tools, using CS and AI knowledge to troubleshoot, escalate, document, and test products across enterprise environments. Requires 2+ years technical experience, CS degree, and proficiency in Python/Java/Go.

Own post-sales success for Bland AI's voice AI phone agents. Drive customer outcomes, troubleshoot with engineers, guide on best practices, and identify expansion opportunities for enterprise clients. Requires 5+ years technical customer-facing experience, API/integration fluency, and strong communication skills.

Onboards and supports SMB/mid-market customers for voice AI platform, running demos, troubleshooting issues, monitoring account health, and driving retention/expansion. Requires 1-3 years customer-facing experience and ability to explain technical products simply.

Supports Account Managers by handling client issues, troubleshooting claims and eligibility, compiling reports, and collaborating cross-functionally to ensure post-sale customer success in PBM services. Requires 2-3 years healthcare/PBM experience and strong Microsoft Office skills.

Supports onsite workplace IT operations, including end-user support, hardware and asset management, JumpCloud MDM administration, meeting-room technology, and basic automation. The internship is suited to an IT student with strong communication skills and an interest in hardware troubleshooting.

Leads customer support operations and a team of Solutions Analysts, overseeing coaching, performance management, escalations, quality control, and process improvements. Requires at least four years in customer support and three years of management or leadership experience.

Manages post-sales relationships and end-to-end campaign execution for SMB clients in TV/CTV advertising. Requires 2+ years in client services, experience with digital/programmatic platforms, and focus on performance metrics like CPA, CAC, ROAS.

Customer Engineer onboards customers to Hex data platform, provides technical guidance on setup and best practices, drives adoption using SQL/Python expertise, and gathers feedback for product roadmap. Requires 3+ years technical customer-facing experience and NYC/EST base for hybrid work.

Provides high-priority technical support to Premium and enterprise customers, troubleshooting complex Replit platform issues, coordinating incidents, and improving support tooling and processes. Requires 3+ years of technical or developer support experience, strong JavaScript or Python debugging skills, and calm communication under pressure.

Manage enterprise customer relationships at a healthcare AI SaaS startup, driving adoption, retention (target 120%+ NRR), and expansion for $500k-$1M+ ARR accounts. Requires 5+ years SaaS CS experience and SF Bay Area location.

Leads customer onboarding and implementation of AI-native revenue platform, serving as accounting systems expert. Guides integrations with ERPs/CRMs, manages projects, and collaborates cross-functionally for successful go-live. Requires 4-6+ years in implementations at startups.

Guides enterprise customers through AI agent deployments, drives adoption and value realization, and collaborates with Product/Engineering to influence roadmap. Requires 4+ years B2B SaaS customer-facing experience and strong technical acumen.

Guides enterprise customers through AI agent deployments, drives adoption and value realization, and influences product roadmap based on customer feedback. Requires 4+ years in technical B2B SaaS customer-facing roles with strong communication and technical acumen.

Provides Tier 2 technical support and consultative guidance to APAC SaaS clients, troubleshooting complex platform issues, managing escalations, and coordinating with internal teams. Requires 5+ years of technical or product support experience, client-facing enterprise support experience, and web technology knowledge.

Provides technical customer support for SaaS product used by Airbnb hosts, troubleshooting issues, creating educational content, and advocating for user needs to product/engineering teams. Requires 3+ years in SaaS support and adaptability to fast-paced changes.

Provides hands-on technical support and deep diagnostics for enterprise drone, cloud, networking, and media-streaming issues. The role requires at least four years of technical or customer-facing support experience, strong network security knowledge, and fluency in English and Japanese.

Designs and governs enterprise SaaS ecosystem, leads AI-powered automation and integrations across identity, workplace, security, and business systems. Requires 7+ years in SaaS architecture, zero-trust security, and modern integration platforms in high-growth environments.