UGC platform for brands and retailers
Bazaarvoice provides software for brands and retailers to collect, display, and analyze user-generated content like reviews, ratings, photos, and videos on e-commerce sites. It serves over 13,000 brands and retailers, reaching billions of shoppers monthly. This builds trust, drives conversions, and enables data-driven shopper experiences.
Associate Account Director supporting senior sales reps by running discovery calls, managing smaller renewals, booking meetings, and driving pipeline for enterprise accounts. Requires 1-3 years inside sales experience and strong communication skills.
Manage a portfolio of client accounts, driving adoption of social commerce tools, increasing satisfaction, and identifying expansion opportunities. Partner with clients to optimize use of solutions and achieve business goals.
Manage enterprise client lifecycle with focus on retention, value realization, and revenue growth. Requires 6+ years in account management or client services managing Fortune 1000 clients in SaaS or e-commerce.
Principal-level client-facing role translating complex data into executive-level ROI narratives for top enterprise accounts. Owns measurement frameworks, pulls and validates datasets, and partners with Product/Engineering to scale dashboards.
Leads global digital ABM strategy and programs for priority accounts, partnering with Field Marketing and Sales to drive engagement, pipeline influence, and ROI. Requires 5-8+ years B2B marketing experience with ABM tech stacks like 6sense, Marketo, and Salesforce.