Associate Account Manager

Responsibilities

• Coordinate with Account Managers, Senior Account Managers, Sales, and Customer Success for account planning and support.
• Define and execute strategies that inspire clients and the Influenster community.
• Suggest product offerings and services that maximize client engagement and campaign success.
• Manage and properly set expectations with internal and client stakeholders.
• Advocate on behalf of the client and the team.
• Collaborate cross-functionally with delivery teams to meet timelines and ensure campaign success.
• Develop and execute strategies for sold-in client campaigns.
• Manage campaign deliverables, tracking, and execution.
• Evaluate campaign success against predetermined KPIs, including member social posts, post quality, impressions, and engagement rates.
• Identify opportunities to improve client service and confidently pursue upselling opportunities.

Requirements

• 1–2 years of professional experience at an agency, technology startup, marketing organization, or relevant industry.
• Experience working with clients and internal stakeholders at all levels.
• Strong client focus.
• Ability to work in a fast-paced environment.
• Excellent verbal and written communication skills.
• Strong time management, organization, multitasking, presentation, and execution skills.
• Passion, energy, and a collaborative work ethic.
• Coachability and adaptability.
• Full authorization to work in the USA or hiring country.
• Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews, and influencer marketing.

Nice to Have

• Experience in the software or e-commerce industry.
• Experience in the retail industry.