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SpotHeroSpotHeroBoston, MA

Growth Manager I/II (Account Manager), Boston

Growth Manager responsible for acquiring new parking supply from major partners, optimizing existing locations, and driving revenue through relationship building, client consultation, and upselling. Acts as a strategic advisor and mentor to junior sales roles.

58k – 83k/yr
Hybrid2+ YOEAccount Management

About the role

Responsibilities

  • Analyze and optimize SpotHero's parking supply across multiple major markets
  • Balance partner needs with SpotHero offerings to develop optimal solutions for all stakeholders
  • Lead prospective and existing clients to SpotHero's product offerings through tailored commercial insights and a consultative approach
  • Meet and exceed revenue targets
  • Collaborate with Field Operations functions to communicate regularly with existing partners to ensure operations run smoothly
  • Onboard and train new clients; empower clients to manage day-to-day requests (rates, refunds) via SpotHero’s account management tools
  • Nurture long-term industry relationships and build trust with clients
  • Establish regular communication cadences with clients (informal check-ins and formal business reviews, quarterly or based on account needs)
  • Host or travel to client meetings, events, and social gatherings; attend industry conferences and tradeshows
  • Represent SpotHero and build brand awareness; stay current on industry trends; identify and research prospective leads
  • Secure and safeguard data integrity and access levels
  • Work with Region Managers to develop junior team members; serve as a team leader
  • Work cross-functionally to improve internal processes

Requirements

  • Bachelor’s Degree or equivalent
  • 2+ years experience in sales and/or account management
  • Proven consultative sales solution skills with the ability to understand client needs
  • Strong networking skills with the ability to travel and meet with clients in person locally

Nice-to-Haves

  • CRM Experience (Salesforce preferred)
  • BI Tool Experience (Looker preferred)
  • Parking Industry experience

Skills

SalesAccount ManagementConsultative SellingClient Relationship ManagementNetworkingCRMSalesforceBusiness IntelligenceLookerRevenue Growth

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