Account Manager, Content Activation Solutions

Responsibilities

• Define and execute strategies that inspire clients and Influenster Community Members.
• Proactively engage with Sales and Client Success.
• Confidently sell service offerings to clients.
• Facilitate client workshops and sessions, presenting and walking through service offerings.
• Manage and properly set expectations with internal and client stakeholders.
• Advocate on behalf of the client and team.
• Manage and drive a portfolio of campaigns from initiation to close.
• Define and maintain timelines identifying milestones, risks, and mitigation strategies.
• Develop and execute strategies for sold-in client campaigns.
• Track and execute campaign performance against predetermined KPIs, including member social posts, post quality, impressions, and engagement rates.
• Identify opportunities to improve client service and drive a positive client experience.

Requirements

• 3+ years of client-facing account management experience.
• Track record of working with clients and internal stakeholders at all levels.
• Strong client focus.
• Ability to work in a fast-paced environment.
• Excellent verbal and written communication skills.
• Passion, energy, and a collaborative work ethic.
• Ability to ramp up quickly and work independently.
• Full authorization to work in the USA.
• Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews, and influencer marketing.
• Strong time-management, multitasking, presentation, organizational, and execution skills.
• Ability to remain calm under pressure, adapt professionally, and confidently upsell clients.