
Phonely
San Francisco, CA
AI voice agents for business phone calls
About
Phonely builds AI-powered voice agents that handle inbound calls, book appointments, resolve inquiries, and integrate with CRMs for businesses. They serve SMBs to enterprises in insurance, healthcare, home services, and contact centers, reducing costs by 70%+ and enabling 24/7 human-like support without hold times.
Tech stack
Python, AWS, GCP, Kubernetes, Redis, Firebase, Datadog, React, Next.js, TypeScript, JavaScript, Supabase, Node.js, FastAPI
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18Own Phonely’s public voice and build its content engine from the ground up, creating high-volume video and written content for business audiences. The role requires a strong independent portfolio, AI-assisted production habits, on-camera confidence, and end-to-end production skills.
Own complex customer deployments from onboarding through expansion, coordinating customers with engineering and product teams. The role requires project or implementation experience, strong communication, and technical fluency with APIs, webhooks, and cloud tools.
Own Phonely’s visual identity as its first designer, building a scalable brand and product design system while shipping the marketing site, campaigns, customer stories, and executive communications. Requires 5+ years of brand-system experience, strong visual craft, and the ability to build production websites.
Sourcing-heavy outbound recruiter role focused on building talent pipelines for a fast-growing voice AI startup. Ideal for candidates with hunger/potential and outbound experience (BDR/SDR/recruiting) who want to grow into broader GTM functions.
Conduct applied research and engineering to improve language-model behavior in real-time voice conversations. The role focuses on fine-tuning, rigorous evaluation, production failure analysis, data strategies, and safely deploying improvements.
Own systems, data, reporting, and processes for Phonely's go-to-market engine. Run analyses, manage HubSpot, design GTM workflows, and tackle undefined high-priority projects. Requires 2-3+ years experience blending consulting rigor with startup speed.
Senior BDR responsible for building pipeline through outbound efforts, running discovery calls, and helping shape GTM strategy while mentoring newer reps in a player-coach capacity.
Build pipeline and qualify leads as a BDR through outbound and inbound efforts, run discovery calls and demos, and work directly with founders at a voice AI startup.
Growth marketing intern owning social media, content creation, growth loops, and automations at a voice AI startup. Requires proven track record of building online presence or side projects with strong writing and scrappy mindset.
Intern software engineer troubleshoots customer issues, builds frontend components with React/Next.js, and supports production systems/observability in a fast-paced environment. Requires CS student status, JS/TS experience, and strong debugging skills.
Partners with sales team on technical discovery, demos, and POCs for voice AI prospects. Translates customer needs into solutions, answers technical questions on APIs/telephony/integrations, and builds demo environments. Requires 3+ years pre-sales experience and hands-on technical skills.
Builds and manages channel partner ecosystem from scratch, recruiting resellers, tech partners, and agencies. Defines strategy, creates enablement materials, tracks pipeline, and drives partner-sourced revenue. Requires 4+ years in channel sales or partner management.
Owns full-cycle enterprise sales for voice AI platform targeting call centers, sourcing pipeline via network/outbound, leading discovery on call flows/compliance, and driving structured closes with technical stakeholders. Requires 5+ years closing experience and existing book of business with call center operators.
Manages post-sale relationships with enterprise customers running high-volume AI voice agents, driving retention, expansion, and satisfaction through executive engagement, business reviews, and usage optimization. Requires 4+ years in account management with $100K+ ARR accounts and technical product familiarity.
Onboards and supports SMB/mid-market customers for voice AI platform, running demos, troubleshooting issues, monitoring account health, and driving retention/expansion. Requires 1-3 years customer-facing experience and ability to explain technical products simply.
Builds and maintains full-stack web applications with React/Next.js, integrates backend APIs and voice AI systems, optimizes performance, and owns UI/UX. Requires 5+ years experience, strong full-stack skills, and TypeScript proficiency in a fast-paced onsite environment.
Builds and maintains Python-based state systems and microservices for real-time voice AI agents, integrating LLMs and ensuring high availability. Requires 5+ years Python experience with async web apps, FastAPI, AWS, and Kubernetes.
Designs, builds, and operates reliable cloud infrastructure for real-time voice AI systems. Owns Kubernetes clusters, CI/CD pipelines, observability, and security using AWS and IaC tools. Requires 5+ years DevOps experience with strong Python and async programming skills.