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PhonelyPhonelySan Francisco, CA

GTM Operations Manager

Own systems, data, reporting, and processes for Phonely's go-to-market engine. Run analyses, manage HubSpot, design GTM workflows, and tackle undefined high-priority projects. Requires 2-3+ years experience blending consulting rigor with startup speed.

Salary not listed
On-site2+ YOERevenue Operations

About the role

What You'll Do

  • Support the forecasting cadence, pipeline reviews, and revenue reporting leadership relies on
  • Run ad hoc analyses (win/loss trends, funnel bottlenecks, campaign ROI) that shape leadership decisions
  • Own HubSpot end-to-end: pipeline stages, deal properties, lead routing, and workflow automation
  • Build and maintain reporting and dashboards for pipeline, forecasting, and funnel conversion across our SMB and Enterprise motions
  • Design and document GTM processes as the team scales: lead qualification, SDR/AE handoffs, deal desk basics
  • Take on undefined, high-priority work as it lands, and project-manage the cross-functional initiatives that don't have an obvious owner yet
  • Drive UTM and attribution discipline across marketing campaigns, closing tracking gaps hand-in-hand with marketing
  • Partner across Sales, Marketing, Customer Success, and Finance to keep systems and processes aligned as we grow
  • Evaluate and implement GTM tool integrations (contract systems, marketing platforms) and wire up webhook-style automation where it makes sense
  • Onboard new GTM hires into our systems and processes
  • Pick up anything else the GTM engine needs, whether or not it fits neatly into a job description

What You'll Bring

  • 2-3+ years of experience, ideally a mix of consulting (structured problem-solving, client rigor) and startup (comfort with ambiguity and speed)
  • Hands-on HubSpot experience, admin-level familiarity with workflows, properties, and reporting strongly preferred
  • Strong Excel and Sheets skills; SQL is a plus
  • High attention to detail, because this role touches the data leadership uses to make decisions
  • Low ego about scope: equally happy building a dashboard or cleaning up a spreadsheet

Skills

HubSpotExcelGoogle SheetsSQLUtm TrackingSalesforce
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