Enterprise Account Executive
Owns full-cycle enterprise sales for voice AI platform targeting call centers, sourcing pipeline via network/outbound, leading discovery on call flows/compliance, and driving structured closes with technical stakeholders. Requires 5+ years closing experience and existing book of business with call center operators.
About the job
What You'll Do
- Own a quota and full-cycle deals from first meeting through close
- Source pipeline through your network plus targeted outbound
- Lead discovery around call flows, booking rules, transfers, QA, and compliance constraints
- Build champions and multi-thread across Ops, Revenue, CX, and technical stakeholders
- Drive a structured deal process: mutual action plans, evaluation criteria, ROI, security, procurement
- Partner with Solutions and CS to scope pilots and proof-of-concepts
- Maintain accurate pipeline hygiene and forecasting
- Capture product feedback and market intel from every conversation
- Represent Phonely at industry events, conferences, and customer meetings
What You'll Bring
- 5+ years closing experience (mid-market and/or enterprise)
- Demonstrable book of business with call center operators or executives
- Experience selling into insurance, home services, pay-per-call, BPOs, lead gen, or high-volume phone businesses
- Strong discovery and executive communication, outcomes over features
- Comfortable with technical topics at a practical level
- High ownership, strong follow-up, consistent deal control
Nice to Have
- Existing relationships with call center leaders
- Experience with Twilio, Ringba, Five9, Genesys, NICE, Talkdesk, Dialpad, Aircall, ServiceTitan, Salesforce, or HubSpot
- Previous experience at an early-stage company
- Background in voice AI or conversational AI
Skills
Twilio, Ringba, Five9, Genesys, Nice, Talkdesk, Dialpad, Aircall, Servicetitan, Salesforce, HubSpot
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