Codes Health

Owns a high-volume B2B support queue for key accounts, resolving record, billing, and workflow questions while meeting strict SLAs. The role requires 3–5 years of support experience, strong written communication, careful documentation, and accurate escalation of technical issues.

The Key Accounts Associate monitors and audits high-priority customer requests, analyzes account data, manages escalations, and prepares customer communications. The role requires 1–3 years of demanding analytical experience, strong Excel and data skills, careful execution, and clear communication.

Manages end-to-end medical records retrieval for lawyers from healthcare providers, ensuring accuracy, compliance, and speed. Builds playbooks, improves processes, and collaborates on automation with significant prior experience in legal records retrieval required.

Own the full sales cycle and expansion strategy for complex enterprise accounts, selling a high-trust product to law firms and healthcare systems. The role requires a strong B2B closing record, consultative discovery skills, and comfort shaping an early-stage enterprise sales motion.

First People hire at a fast-growing NYC healthtech startup. Build the People function from 0→1, own employee experience/onboarding/relations/compliance, shape org design with the CEO, and scale the team while preserving high standards and culture. 5-8 years HR/People Ops experience in high-growth environments required.

Enterprise Sales Development Representative responsible for outbound prospecting, running multi-channel outreach sequences, and booking qualified demos for Account Executives in the legal and healthcare sectors. Requires 2+ years SDR experience, strong communication skills, and in-office presence in NYC.

Entry-level Sales Development Representative responsible for outbound prospecting, research, and qualifying meetings for Account Executives in legal and healthcare markets. No prior sales experience required; strong communication and resilience needed. Onsite in NYC with fast track to AE roles.

Founding product designer to own end-to-end design for an AI-powered medical records platform serving legal and healthcare workflows. Simplify complex, large-scale medical data experiences while seamlessly integrating AI; build design systems from scratch in a fast-paced early-stage environment.

Build agentic systems for medical record retrieval across fax, email, portals, and mail. Work across frontend (TypeScript/React), backend (Python/FastAPI), and applied AI in a fully onsite Brooklyn role.

Manages high-volume portfolio of SMB and mid-market law firm customers through onboarding, health monitoring, expansion, and scalable engagement. Balances personalization with automation using analytics and CRM to drive retention and growth.

Owns portfolio of enterprise law firm accounts post-sale, leading onboarding, QBRs, expansion, and account health to drive NRR and growth. Requires 4-7 years B2B CS/account management experience, ideally in legal/healthcare SaaS, with CRM proficiency.

Owns full sales cycle for AI-powered medical record retrieval platform, from initial conversations to closes and expansions. Builds sales playbook and represents company at events for B2B customers in legal and healthcare.

Owns day-to-day execution and management of Records Retrieval Team, including hiring/training, process design, performance tracking, and building operational tools like dashboards and automations. Requires 3+ years experience in high-growth environments with technical aptitude.