Legal Records Retrieval Specialist (Experienced)
Manages end-to-end medical records retrieval for lawyers from healthcare providers, ensuring accuracy, compliance, and speed. Builds playbooks, improves processes, and collaborates on automation with significant prior experience in legal records retrieval required.
About the job
What You’ll Do
- Manage end-to-end record retrieval for assigned customers and providers.
- Build, standardize, and continuously improve playbooks for high-volume hospitals, billing groups, and provider networks.
- Ensure accuracy and compliance — clean ROIs, affidavits, billing records, and complete document sets with zero rework.
- Surface workflow improvements and partner with engineering and product to help automate repetitive steps.
- Collaborate with teammates to share learnings, standardize best practices, and raise our quality bar.
Skills
Record Retrieval, Medical Records, Roi Processing, Affidavits, Billing Records, Playbook Development, Workflow Automation, Healthcare Provider Communication, Compliance Management, Internal Tools
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