CognitionSan Francisco, CAAI Support Engineer handles first-line customer issues for AI-powered dev tools, using CS and AI knowledge to troubleshoot, escalate, document, and test products across enterprise environments. Requires 2+ years technical experience, CS degree, and proficiency in Python/Java/Go.
Support Engineer helping customers debug and build on the Retool platform. Diagnose complex technical issues with databases, APIs, web performance, and infrastructure while advocating for users internally. Requires 2+ years technical customer support experience, intermediate JavaScript, and database knowledge.
Technical Support Engineer investigating and resolving customer integration issues for Plaid's financial API platform. Requires 2+ years customer-facing experience plus hands-on knowledge of REST APIs, SQL, HTML/CSS and a scripting language.
SkillBridge internship providing hands-on experience as a Field Service Representative. Support customer product readiness, perform on-site diagnostics/repairs/troubleshooting of mechanical and electronic equipment, deliver technical training, and build customer relationships. Requires military technical/maintenance background and up to 75% travel.
Provide technical support for enterprise customers using ElevenLabs' AI audio platforms, including API and ElevenAgents for LLM orchestration, telephony, and integrations. Diagnose issues, surface product improvements, build documentation, and act as a trusted partner.
Provide day-to-day technical support and incident management for ZoomInfo customers, focusing on platform integrations with CRMs and other tools. Triage escalations, document best practices, gather customer feedback, and identify renewal risks while delivering exceptional service.