IT SRE Team Lead
Leads IT SRE team ensuring reliability of internal systems like identity, endpoints, collaboration tools, and networking. Builds automation, defines SLOs, manages incidents, and drives IaC practices for high-availability in a scaling AI company. Requires 8+ YOE in SRE/DevOps with leadership.
About the job
Responsibilities
- Define and own the reliability strategy for internal IT systems, including SLOs, error budgets, and operational health reporting.
- Build and lead a team of IT SRE engineers focused on automation, observability, and incident response for corporate systems.
- Design and implement automation to eliminate manual IT work across provisioning, access management, patching, and lifecycle operations.
- Instrument internal services and SaaS integrations with monitoring, alerting, and on-call workflows.
- Run incident response for IT outages, including root cause analysis and durable remediation.
- Drive infrastructure-as-code and GitOps practices across IT-owned systems.
- Partner with security and networking teams on identity, access, and network reliability.
Skills and Qualifications
- Minimum 8 years of experience in SRE, DevOps, or IT engineering roles, with at least 2 years in a leadership capacity.
- Direct hands on experience with AI coding tools, building and deploying AI agents for triage and bug fixes.
- Strong software engineering background with hands-on experience in Python, Go, or similar, and comfort writing production-grade automation.
- Deep experience with identity platforms (Okta, Entra), endpoint management (Jamf, Intune), and SaaS integration patterns.
- Hands-on experience with infrastructure-as-code tools (Terraform) and CI/CD pipelines applied to IT systems.
- Proven track record of running on-call rotations, defining SLOs, and driving operational maturity in a fast-moving environment.
- Experience supporting highly technical engineering populations where uptime and speed both matter.
Skills
Python, Go, Terraform, Okta, Entra, Jamf, Intune, SLOs, GitOps, CI/CD
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