Senior IT Systems Engineer
Builds and automates scalable API-driven systems and internal tools to streamline cross-functional operations in IT, security, and business teams. Requires 4-7+ years experience in automation/platform engineering with strong scripting skills and infrastructure-as-code.
About the job
Responsibilities
- Identify and automate high-impact operational workflows across onboarding, offboarding, access management, and service delivery
- Replace manual, fragmented processes with scalable, API-driven systems
- Build and maintain integrations across HRIS, identity providers, SaaS platforms, and cloud environments
- Develop internal tools and automation using platforms like Retool, Okta Workflows, and custom scripts or services
- Apply infrastructure-as-code to manage and version system configurations
- Incorporate AI into workflows to improve efficiency in areas like ticket routing, knowledge retrieval, and decision support
- Design and automate access and security workflows that enforce least-privilege and auditability
- Own and drive cross-functional initiatives end-to-end, from problem definition through implementation and rollout
Requirements
- 4–7+ years of experience in IT, platform engineering, automation, or similar roles
- Strong scripting or programming ability in Python, Go, Node.js, PowerShell, or similar
- Experience building API-driven automation across multiple systems
- Ability to design and implement workflows that span multiple tools and teams
- Experience with infrastructure-as-code such as Terraform or similar
Nice-to-Haves
- Hands-on experience with identity and access systems (Okta, SSO, SCIM, RBAC), including implementation and ongoing management
- Proven ability to build and scale internal tools using platforms like Retool or other low-/no-code solutions
- Familiarity with security automation and orchestration (e.g., Tines), with an eye toward reducing manual effort and risk
- Practical experience leveraging AI/LLMs to streamline and enhance operational workflows
- Strong understanding of compliance and security standards (HIPAA, SOC 2, HITRUST) and how they shape systems and processes
Technologies
Okta, Okta Workflows, Retool, FreshService (ITSM), Google Workspace, Slack, Atlassian (Confluence and Jira), MDM platforms (Jamf Pro, Kandji/Iru, Intune), Airtable, AWS and GCP, Terraform, Rippling (HRIS), SOAR (Tines), and AI-enabled operational tooling (Claude, Gemini, OpenAI)
Compensation
Target salary range: $153,000 - $190,000. Eligible for equity incentive and competitive benefits including flexible PTO, Medical/Dental/Vision, 401(k), Teladoc Health.
Skills
Python, Go, Node.js, PowerShell, Terraform, Okta, Retool, Okta Workflows, AWS, GCP, Tines, Rippling, Jamf Pro, Intune, Freshservice
Similar jobs
IT Support jobs
Harvey
New York, NYOwn and scale Harvey’s macOS, Windows, and mobile endpoint platform, including device lifecycle automation, security posture, and complex issue resolution. Requires 5+ years of endpoint or IT systems engineering experience and ownership of a 1,000+ device macOS MDM environment.
Zoox
Foster City, CA
Owns Zoox’s enterprise audiovisual platform, including Zoom Rooms, conferencing hardware, digital signage, and site builds. The role provides advanced troubleshooting, vendor coordination, event support, and executive assistance while leading contractors and shaping the AV roadmap.
Justworks
New York, NY
Administer and architect enterprise SaaS platforms, lead AI enablement and automation initiatives, optimize licensing and security, and support identity lifecycle workflows. Requires 5+ years of IT systems experience and hands-on expertise with Okta, Jira, Confluence, Google Workspace, and Slack.
Clay
New York, NY
Own the operational systems, asset data, vendors, SaaS administration, and compliance processes that support a rapidly scaling IT function. The role requires 6–8+ years of IT experience, deep MDM and Okta expertise, and familiarity with ITAM, audits, and SaaS governance.
Duolingo
Pittsburgh, PAThe Senior Enterprise Engineer builds and operates internal identity, SaaS, endpoint, and employee-lifecycle platforms using infrastructure as code, automation, and operational best practices. The role requires senior-level engineering experience with IAM integrations, CI/CD, APIs, and cross-functional delivery.