PointClickCare
Cloud-based EHR for long-term care providers
PointClickCare builds integrated EHR and software solutions that transform care planning, delivery, and payment for LTPAC providers including skilled nursing facilities, senior living, hospitals, and health plans. They streamline workflows, reduce administrative burdens, and provide AI-informed insights using the largest LTPAC dataset to improve outcomes and financial health. This enables better clinical results, fewer readmissions, and profitable value-based care.
Content Designer, Contractor
The Content Designer will be responsible for designing and developing product content, ensuring a consistent, relevant, and useful content experience for customers. This role involves collaborating with UX Designers, Engineers, and Product Leaders to create intuitive products and applying AI-driven content design approaches.
Solutions Analyst
The Solutions Analyst is responsible for delivering and managing technical and integration interactions, troubleshooting complex technical issues, and advocating for customers. This role requires strong problem-solving skills and an in-depth understanding of the product.
Sales Development Representative, Acute & Payer
As an entry-level Sales Development Representative, you will support a Senior Sales Executive, focusing on generating new business opportunities within the healthcare industry through strategic outreach and scheduling meetings for the VP of Sales.
Senior Product Manager, Revenue Cycle Management AI
Own the AI product roadmap for Revenue Cycle Management at PointClickCare, driving Billing Advisor and future AI advisors across billing, claims, and collections. Requires 5+ years PM experience with 2+ years owning AI/ML products, plus RCM domain expertise.
Senior Product Manager – Platform Services
Owns strategy and roadmap for foundational platform services and APIs powering internal product teams. Requires 5+ years PM experience building developer-facing platform capabilities with strong technical depth in APIs, identity, and workflow orchestration.
Sales Recruiter (6 month contract)
Recruit top talent for a tech company by sourcing, screening, and managing end-to-end hiring processes while partnering with hiring managers and building candidate pipelines. Requires 5+ years of recruiting experience, preferably in software/technology.
(US) Customer Success Manager - Great Lakes
Manage and grow client relationships for PointClickCare's healthcare SaaS solutions in the Great Lakes region. Drive adoption, retention, and expansion through strategic account planning, business reviews, and cross-functional collaboration.
Solutions Analyst
The Solutions Analyst provides technical support to end-users, managing incoming cases, building client relationships, and maintaining knowledge articles. This role requires strong customer service skills and the ability to work in a fast-paced, remote environment.
(US) Software Implementation Consultant II - Financial
Leads software implementation for financial systems in long-term care, conducting business discovery, configuring solutions, and managing customer relationships with up to 30% travel. Requires 4+ years experience in software implementation and strong consulting skills.
US- Product Manager (Integrated Care)
Owns product strategy, roadmap, and execution for Senior Living workflows like census data. Partners with engineering, UX, and stakeholders to deliver high-impact solutions, requiring 3+ years PM experience and customer focus.
(US) Sr. Marketing Manager (1 year contract)
Leads strategy, execution, and measurement of high-impact B2B marketing campaigns across paid ads, email, social, and onsite channels to drive product demand. Owns agency relationships, cross-functional teams, and data-driven optimization with 6+ years experience in B2B marketing.
Intermediate Software Engineer
Develops and maintains healthcare data processing applications using Java and microservices, builds RESTful APIs, automates workflows, and collaborates on testing and code reviews in a hybrid environment.
Associate Product Manager - Data Projects
Supports data, analytics, and AI products for senior care by managing backlogs, overseeing data pipelines, and collaborating with engineering teams to ensure customer value and product-market fit. Requires 1-3 years in product management, bachelor's degree, and familiarity with data tools.
(US) Senior UX Designer - (Senior Care)
Senior UX Designer improves platform usability for senior care professionals through user research, mockups, personas, and journey mapping. Collaborates with Product, Engineering, and QA teams, requiring strong visual design, Figma expertise, and agile experience.
(US) Software Implementation Consultant - Clinical
Leads software implementation for clinical systems in long-term care, acting as customer liaison to configure solutions, optimize workflows, ensure data quality, and drive adoption with up to 30% travel. Requires 2-4+ years experience in software implementation, strong analytical skills, and healthcare knowledge preferred.
(US) - Product Manager (Senior Care)
Owns product strategy, roadmap, and execution for Senior Care clinical and regulatory products used by thousands of providers. Drives decisions using customer insights, data, and regulations while modernizing legacy systems with AI and automation. Requires 3+ years PM experience and healthcare IT background.
Senior AI-Enabled DevOps Engineer
Designs, builds, and operates scalable cloud infrastructure and developer platforms supporting AI/ML workloads. Owns end-to-end systems, builds CI/CD pipelines, ensures reliability with observability tools, and integrates AI-assisted DevOps practices. Requires 5+ years experience with cloud platforms, Kubernetes, and IaC.
Intermediate AI-Enabled DevOps Engineer
Builds and operates cloud infrastructure and CI/CD pipelines for AI-enabled workloads, focusing on automation, reliability, and containerized deployments in Kubernetes. Requires 2-4+ years DevOps experience, IaC, scripting, and cloud providers like AWS/Azure/GCP.
Senior Applied Researcher AI/ML (US)
Senior Applied Researcher develops AI/ML solutions for healthcare challenges, applying GenAI, LLMs, and techniques like RAG to build production-ready models in SaaS environments. Requires Master's in relevant field, healthcare data experience, Python proficiency, and ML frameworks expertise.
US- Technical Program Manager (PEO)
Orchestrates complex, multi-team software programs spanning product, platform, and infrastructure. Translates strategy and OKRs into execution plans, manages dependencies and risks, and leverages metrics and AI tools to improve delivery predictability and flow.
Senior Database Reliability Engineer
Manages cloud-based database infrastructure for SaaS applications, focusing on monitoring, automation, performance optimization, and collaboration with engineering/SRE teams. Requires 7+ years in relational databases and 2+ in DBRE/SRE.