San Francisco, CA
Technology platform for in-home senior care
Honor builds the Honor Care Platform that combines local caregivers, centralized operations, and advanced technology to deliver high-quality in-home care. It serves aging adults and families, enabling independent living at home. This addresses the growing aging population crisis by scaling reliable care worldwide through innovation and its Home Instead network.
Leads onboarding for Care Professionals and manages client transitions, care-plan verification, compliance, and risk resolution. The role requires at least two years of relevant experience, strong communication and organizational skills, and frequent travel to franchise locations.
Leads end-to-end franchise acquisitions for Honor's network, prioritizing territories, executing deals with cross-functional teams, and delivering insights to executives. Requires 5-7 years in corporate development or M&A, deal modeling expertise, and bachelor's degree (MBA preferred).
Guide families through initial conversations about in-home non-medical care for older adults. Handle high-volume inbound/outbound calls (80-95/day), match needs to Home Instead services, close sales, and meet conversion metrics in a remote, metrics-driven environment.
Lead a territory as market leader for Honor's Owned & Operated home care business. Own P&L, drive field sales and referral growth, manage operations and team, ensure regulatory compliance as Agency Administrator. Requires 7+ years experience growing territories and leading teams in sales/operations.
Lead a Data Science team building production ML, optimization, and AI systems (including agentic workflows) to solve complex operational problems in caregiver-client matching, scheduling, and risk identification for home care. 7+ years experience with 3+ years managing teams; player-coach role partnering with Product, Engineering, and Operations.
Director of Compliance Operations leading a team to transform regulatory requirements into scalable, tech-enabled operations across 15+ states. Partners with Product/Engineering to automate compliance, leads audits, builds systems for growth, and develops high-performing teams while balancing risk and efficiency.
Own and grow a portfolio of healthcare and community referral relationships in the Northern California territory to drive consistent client referrals to Home Instead's in-home care services. Execute field-based consultative sales, build long-term trust-based partnerships, and support consultations and care starts while meeting quota in a high-travel role.
Client Care Advisor guiding families through senior care decisions via consultative sales, needs assessments, service onboarding, and ongoing relationship management/reassessments to drive conversions, satisfaction, and retention. Requires 1+ years consultative client-facing experience, strong outcomes ownership, and ~75% field travel in the SF area.
Staff Data Scientist building agentic AI and optimization solutions to improve care operations and marketplace matching at Honor (Home Instead). Requires 7+ years experience, strong ML foundations, and deep expertise in either Agentic AI systems or optimization algorithms.
Senior Engineer building production-grade applied AI systems, LLM-powered tools, retrieval/memory patterns, and human-in-the-loop workflows to create organizational intelligence for home care operations. Requires Python experience, production system design skills, and cross-functional collaboration.
Staff Data Platform Engineer building and leading AWS-native data platform architecture, orchestration, governance, and AI-readiness for analytics and ML workloads. Requires 8-10+ years experience with AWS data systems and strong technical leadership.
Seasoned Platform Engineer designing and maintaining scalable distributed systems and infrastructure on AWS. Builds foundational patterns, IaC, CI/CD pipelines, and observability for Python services using Kubernetes and serverless. Requires 6+ years of platform engineering experience.
Builds and operates backend production systems powering care discovery for families and professionals, with frontend familiarity. Collaborates cross-functionally on DemandGen team, focusing on scalable APIs, databases, cloud infrastructure, and AI productivity tools.
Senior Backend Engineer builds and operates core production services for care matching, workforce management, and growth systems using Python, AWS, and scalable databases. Requires strong backend experience with APIs, distributed systems, and relational data modeling.
Serves as strategic consultant to franchisees, analyzing data to drive performance, coaching on operations and growth, and leading business reviews to enhance revenue and care quality. Requires bachelor's degree and experience in analytics or franchise management.