Senior Vice President & General Manager, Acute & Payer

Key Responsibilities

• Serve as General Manager of the Acute & Payer business unit with full P&L accountability, setting the strategic vision and market expansion plan across Health System, Health Plan, and Convener markets as part of the senior leadership team.
• Own P&L performance and manage the business against EBITDA margin targets, balancing continued investment in growth with disciplined cost management while scaling beyond $100M in annual revenue.
• Drive the strategy and commercialization of AI-powered products across the Acute & Payer portfolio, partnering closely with Product and Engineering to bring new capabilities to market with effective packaging, pricing, and go-to-market plans.
• Champion innovation and deepen integration and cross-sell across the combined portfolio, incorporating the voice of the customer into strategy and identifying strategic partnerships and M&A opportunities to expand capabilities.
• Own the end-to-end customer experience across the Acute & Payer business, strengthening engagement, retention, and long-term value while ensuring customer needs inform the product roadmap.
• Build and lead a high-performing organization, establishing scalable operating processes, fostering a strong performance culture, and developing future leaders through succession planning and talent development.

Required Skills & Qualifications

• 10+ years of experience as a business or P&L leader, with deep expertise leading complex, multi-product SaaS organizations within the healthcare sector.
• Bachelor’s degree in business, healthcare, technology, or a related field required; advanced degree such as an MBA preferred.
• Proven success owning full P&L accountability, including revenue growth and EBITDA margin management, for businesses scaling beyond $100M in annual revenue.
• Strong experience integrating and cross-selling across acquired or combined product portfolios to drive organic growth and customer value.
• Demonstrated ability to shape and commercialize AI-powered or emerging technology solutions into monetizable offerings.
• Track record of building, leading, and developing high-performing teams, including succession planning and organizational design.
• Broad general management capability spanning strategy, go-to-market execution, operations, and cross-functional collaboration with Product and Engineering.
• Experience in Health System, Health Plan, or Convener markets and familiarity with care coordination or decision support solutions is considered an asset.
• Experience supporting M&A integration, strategic partnerships, and executive-level stakeholder engagement, including serving as a visible leader for high-growth business units.

Nice-to-Haves

• Advanced degree such as an MBA.
• Experience in Health System, Health Plan, or Convener markets.
• Familiarity with care coordination or decision support solutions.

Compensation & Benefits

• Competitive base salary + bonus + benefits (non-overtime eligible).
• Benefits starting from Day 1: Retirement Plan Matching (RRSP & 401K), Flexible Paid Time Off, Lifestyle/Wellness Spending Account, Parental & Caregiver Leaves, Fertility & Adoption Support, Continuous Development Support Program, Employee Assistance Program, Learning Programs & Resources, Employee Recognition, and more.