Accounts Receivable Specialist
The Accounts Receivable Specialist manages collections, reconciliations, billing inquiries, payment coordination, and customer account records for a strategic portfolio. The role requires finance or accounts receivable experience, strong communication and negotiation skills, and high accuracy in a cross-functional environment.
About the job
Responsibilities
- Contact overdue accounts within an assigned portfolio of strategic customers to collect outstanding balances.
- Conduct collection activities and communicate with clients regarding collection issues, actions, payment inquiries, invoicing, and account reconciliation.
- Maintain accurate customer files, correspondence, and management status reports.
- Research billing issues and perform regular account reconciliations.
- Prepare monthly account breakdowns and analyses.
- Provide invoice copies, credits, and unapplied payment details.
- Prepare and reconcile accounts, unapplied credit balances, and credit notes.
- Coordinate monthly pre-authorized payments with customers and the Payments team.
- Participate in customer and internal-partner calls supporting recovery of past-due invoices.
- Complete ad hoc tasks supporting accounts receivable team objectives.
Requirements
- Bachelor's degree in accounting or 3+ years of accounts receivable processing experience.
- Prior finance experience; accounts receivable experience preferred.
- AI fluency and/or experience using Microsoft 365 Copilot.
- High moral judgment when handling confidential information and monetary transactions.
- Strong diplomatic, negotiation, and conflict-resolution skills.
- Excellent attention to detail and accuracy in reconciliations.
- Strong verbal and written communication skills.
- Ability to collaborate effectively in a cross-functional team environment.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Strong working knowledge of Microsoft Word and Microsoft Excel.
Nice-to-haves
- Working knowledge of the US health care system.
Skills
Accounts Receivable, Account Reconciliation, Collections, Microsoft 365 Copilot, Microsoft Word, Excel, Negotiation, Conflict Resolution, Financial Analysis
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