AI Customer Strategy
Lead customer launches and manage Forward Deployed Engineers deploying AI Agents. Own delivery strategy, define success metrics, and drive measurable business outcomes for enterprise customers.
Lead customer launches and manage Forward Deployed Engineers deploying AI Agents. Own delivery strategy, define success metrics, and drive measurable business outcomes for enterprise customers.
Trusted technical advisor for Enterprise pre-sales at LaunchDarkly, driving discovery, PoCs, demos, and architecture design to support sales and influence product roadmap. Requires 12+ years customer-facing SE experience and deep cloud expertise.
Support onboarding and early adoption for channel partners and customers using Socure's identity verification platform. Provide technical guidance, training, and troubleshooting while building partner enablement materials.
Support post-sales onboarding and early success of clients using an identity verification and fraud prevention platform. Act as trusted advisor driving customer adoption, QBRs, upsell POCs, and Net Dollar Retention.
Own enterprise GRC implementations end-to-end: set success goals, lead onboarding to go-live, act as compliance authority for CISOs, and feed product insights back to engineering. Requires 3-8 years GRC/compliance experience and fluency in at least two major frameworks.
Commissioning Project Engineer responsible for planning, coordinating, and executing commissioning activities including FAT/FWT coordination, test procedure development, and project reporting for data center critical infrastructure systems.
Lead and coach a distributed team of Solutions Architects supporting enterprise customers in the West territory, driving technical evaluations, customer adoption, and cross-functional GTM alignment.
Lead and grow a team of Applied AI Architects helping startups build AI-native products with Claude. Drive technical pre-sales, define playbooks, and partner with sales leadership to scale adoption across the startup ecosystem.
Work one-on-one with clients to implement and drive adoption of Rippling’s HR, Payroll, Benefits, and IT products. Manage end-to-end implementations, align on timelines, and collaborate with Sales, Product, and Engineering to ensure customer success.
Deploy and integrate Mattermost in classified defense/intelligence environments. Build plugins, automations, and AI capabilities while working directly with mission operators. Travel ~1 week/month required.
Implementation Manager partnering with clients to develop custom plans, implement Rippling's HR, Payroll, Benefits, and IT products, drive adoption, and collaborate across Sales, Product, and Engineering teams. Requires 1+ years in SaaS implementation/customer experience and strong project management skills.
Build and maintain system-to-system and data integrations across Salesforce, NetSuite, Workday, and other core platforms. Define integration patterns, enforce governance, and create monitoring solutions for internal systems.
Lead technical onboarding and deployment of AI/ML workloads on Crusoe's GPU infrastructure, guiding enterprise customers from PoC through post-sale optimization using Kubernetes and MLOps. Requires 7+ years of containerized workload experience and deep expertise in Kubernetes, MLOps frameworks, and multi-cloud infrastructure.
Lead technical integrations with hundreds of payers as the primary owner for direct payer and clearinghouse connections. Build and improve the payer integration playbook while collaborating across engineering, legal, finance, and operations.
Senior Solution Engineer responsible for leading complex pre-sales engagements, delivering technical demos and POCs, and closing large enterprise deals for Snowflake's cloud data platform. Requires 7+ years experience including 5+ years pre-sales and 5+ years building ML/AI solutions.
Founding Forward Deployed Engineer & Tech Lead building data pipelines, integrations, and custom applications for institutional customers. Owns technical execution and sets standards for future FDE engagements.
Work directly with defense and government customers to deploy, integrate, and operationalize vehicle intelligence products in military environments. Own end-to-end execution of high-stakes projects spanning software engineering, OS configuration, hardware integration, and system deployment.
Forward Deployed Engineer embedding at customer sites to implement and iterate on an AI-native supply chain platform. Requires strong TypeScript/JavaScript full-stack skills plus the ability to navigate technical and organizational complexity on-site.
Principal Partner Solutions Architect driving technical success for Datadog's top federal and public sector partners. Owns C-suite relationships, leads FedRAMP and zero-trust initiatives, and shapes partner enablement programs.
Build production solutions and developer tooling for X API customers. Partner with enterprises, ship SDKs and sample apps, and create documentation focused on real-time data and AI integrations.
Own and scale Vanta's Americas Solutions Engineering organization, driving technical win rates and revenue across all segments while leading a team of SEs and partnering closely with Sales, Product, and CS leadership.
Drive end-to-end customer value realization for Celonis' Process Intelligence platform. Partner with sales and customers on technical discovery, AI solutioning, adoption programs, QBRs, and ROI tracking.
Senior engineer acting as technical advisor and solutions architect for strategic ad partners. Owns end-to-end technical integrations with Reddit’s Ads APIs, prototyping solutions and influencing product roadmaps.
Customer-facing backend engineer deploying and integrating Scale's AI platform at government sites. Requires TS/SCI clearance eligibility, Python/JavaScript, cloud-native and data engineering skills, with >50% travel.
Forward Deployed Software Engineer partnering directly with frontier AI labs to solve critical challenges, deliver tailored solutions, and provide LLM evaluation guidance. Requires strong Python/TypeScript skills, ML foundation, and customer-facing communication abilities.
Principal Solution Engineer driving complex enterprise sales cycles by delivering technical demos, leading POCs, and architecting Snowflake solutions for large-scale data and AI use cases.
Senior Implementation Project Manager leading end-to-end client implementations for mid-market to enterprise healthcare clients, managing project plans, cross-functional teams, and stakeholder relationships. Requires 3+ years of client-facing project management experience.
Collaborate with state, local government, and education customers to demonstrate Glean’s AI-powered search and guide tailored technical solutions through discovery, POCs, and deployment.
Forward Deployed Engineer who partners with customers to design, implement, and deploy production AI systems and workflows. Requires strong Python experience, customer-facing technical roles, and familiarity with AI/ML infrastructure and deployment.
Regional Partner Solutions Architect serving as the technical enablement engine for East Region channel partners. Delivers demos, drives certifications, and acts as trusted advisor for cloud security solutions.
Industry Architect for Retail & Consumer Goods who partners with enterprise leaders to translate retail/CPG challenges into scalable data and AI solutions on Snowflake’s platform. Requires 10+ years of retail/CPG tech experience and hands-on architecture skills with modern data, analytics, and AI patterns.
Senior Value Engineer specializing in CPG who leads AI-driven Process Intelligence solutions for enterprise supply chain, manufacturing, and distribution challenges. Requires 5+ years in CPG technical pre/post-sales with expertise in generative AI, Python/ML, and supply chain optimization.
Hybrid technical-commercial role leading post-sale technical strategy for strategic public sector accounts. Drive adoption of Databricks platform through technical account leadership, customer success, and coordination across internal teams.
Lead and scale a world-class pre-sales Solutions Architecture team for Stripe’s enterprise segment, driving strategy, customer success, and revenue growth while partnering closely with sales, product, and leadership.
Deployed Software Engineer (Senior or Staff) contributing as an engineer with leadership responsibilities, working directly with customers on complex problems and driving technical strategy in a remote-first environment.
Senior systems engineer owning enterprise platforms (Zendesk, Jira, Salesforce) end-to-end. Build integrations, automations, AI-powered features, and contribute to production codebases while partnering with TS leaders to solve business problems.
Lead commissioning for data center electrical and EPMS systems from factory testing through integrated systems validation and turnover. Requires 7+ years of data center experience, deep knowledge of L1-L5 commissioning, and strong cross-functional coordination.
Lead strategic enterprise customer engagements as a senior technical advisor, architecting end-to-end AIOps solutions for monitoring, observability, and incident management. Guide complex implementations and influence stakeholders to drive operational transformation.
Collaborate directly with healthcare clients to implement, integrate, and support customized AI solutions, traveling up to 35% to client sites for on-site builds, demos, and problem-solving. Requires strong full-stack experience and client-facing skills.
Own end-to-end customer implementations for a bioprocess SaaS platform, including requirements, integrations, UAT, and adoption. Drive post-live success, usage health, and expansion for scientific customers.
Technical pre-sales partner to Account Executives who translates bioprocess workflows into tailored demos, workshops, and POCs for prospects in scientific SaaS.
Senior pre-sales Solution Engineer driving large SLED deals by presenting Snowflake's data platform, leading POCs, and solving complex customer architecture challenges with SQL, Python, and cloud data technologies.
Provide technical leadership and architecture consulting to help enterprise customers solve big data, analytics, and AI/ML challenges using Databricks platform. Requires 5+ years in data engineering or technical pre-sales roles, strong Python/SQL skills, and experience with distributed systems and public clouds.
Senior Solutions Engineer acting as a trusted technical advisor for Okta's identity platform. Partners with sales to deliver demos, lead POCs, and drive enterprise deals in the Northeast territory.
Lead end-to-end implementation lifecycle for vertical software partners at a fintech payments infrastructure company. Oversee implementation and onboarding teams, drive cross-functional execution with Sales and Customer Success, and build AI-powered systems to scale onboarding for thousands of merchants.
Forward Deployed Engineers embed with customers to define problems and build production systems using Luma's AI models and APIs. They own projects end-to-end, from initial conversations to deployed solutions with real data.
Trusted technical ML & AI expert guiding customers in architecting production-grade ML & AI applications on Databricks platform. Requires 5+ years hands-on ML experience in cloud infrastructure or LLMs/agentic systems.
Lead and scale a pre-sales Solutions Architecture team to drive adoption of Anthropic's AI products (Claude, API) with enterprise tech customers. Requires 7+ years in solutions architecture or pre-sales roles plus 3+ years managing technical pre-sales teams.
Develop and maintain HL7 and FHIR interfaces with clinical systems, leading standardization, testing, and customer implementations for a healthcare AI platform. Requires 5+ years HL7 experience, SQL, APIs, and healthcare IT knowledge.
Forward Deployed Engineer embedding within teams to build and deploy production-grade AI agents and automation workflows. Requires 5+ years shipping production code, strong Python skills, and hands-on experience with LLM frameworks and integrations.
Lead customer launches and manage Forward Deployed Engineers deploying AI Agents. Own delivery strategy, define success metrics, and drive measurable business outcomes for enterprise customers.
Trusted technical advisor for Enterprise pre-sales at LaunchDarkly, driving discovery, PoCs, demos, and architecture design to support sales and influence product roadmap. Requires 12+ years customer-facing SE experience and deep cloud expertise.
Support onboarding and early adoption for channel partners and customers using Socure's identity verification platform. Provide technical guidance, training, and troubleshooting while building partner enablement materials.
Support post-sales onboarding and early success of clients using an identity verification and fraud prevention platform. Act as trusted advisor driving customer adoption, QBRs, upsell POCs, and Net Dollar Retention.
Own enterprise GRC implementations end-to-end: set success goals, lead onboarding to go-live, act as compliance authority for CISOs, and feed product insights back to engineering. Requires 3-8 years GRC/compliance experience and fluency in at least two major frameworks.
Commissioning Project Engineer responsible for planning, coordinating, and executing commissioning activities including FAT/FWT coordination, test procedure development, and project reporting for data center critical infrastructure systems.
Lead and coach a distributed team of Solutions Architects supporting enterprise customers in the West territory, driving technical evaluations, customer adoption, and cross-functional GTM alignment.
Lead and grow a team of Applied AI Architects helping startups build AI-native products with Claude. Drive technical pre-sales, define playbooks, and partner with sales leadership to scale adoption across the startup ecosystem.
Work one-on-one with clients to implement and drive adoption of Rippling’s HR, Payroll, Benefits, and IT products. Manage end-to-end implementations, align on timelines, and collaborate with Sales, Product, and Engineering to ensure customer success.
Deploy and integrate Mattermost in classified defense/intelligence environments. Build plugins, automations, and AI capabilities while working directly with mission operators. Travel ~1 week/month required.
Implementation Manager partnering with clients to develop custom plans, implement Rippling's HR, Payroll, Benefits, and IT products, drive adoption, and collaborate across Sales, Product, and Engineering teams. Requires 1+ years in SaaS implementation/customer experience and strong project management skills.
Build and maintain system-to-system and data integrations across Salesforce, NetSuite, Workday, and other core platforms. Define integration patterns, enforce governance, and create monitoring solutions for internal systems.
Lead technical onboarding and deployment of AI/ML workloads on Crusoe's GPU infrastructure, guiding enterprise customers from PoC through post-sale optimization using Kubernetes and MLOps. Requires 7+ years of containerized workload experience and deep expertise in Kubernetes, MLOps frameworks, and multi-cloud infrastructure.
Lead technical integrations with hundreds of payers as the primary owner for direct payer and clearinghouse connections. Build and improve the payer integration playbook while collaborating across engineering, legal, finance, and operations.
Senior Solution Engineer responsible for leading complex pre-sales engagements, delivering technical demos and POCs, and closing large enterprise deals for Snowflake's cloud data platform. Requires 7+ years experience including 5+ years pre-sales and 5+ years building ML/AI solutions.
Founding Forward Deployed Engineer & Tech Lead building data pipelines, integrations, and custom applications for institutional customers. Owns technical execution and sets standards for future FDE engagements.
Work directly with defense and government customers to deploy, integrate, and operationalize vehicle intelligence products in military environments. Own end-to-end execution of high-stakes projects spanning software engineering, OS configuration, hardware integration, and system deployment.
Forward Deployed Engineer embedding at customer sites to implement and iterate on an AI-native supply chain platform. Requires strong TypeScript/JavaScript full-stack skills plus the ability to navigate technical and organizational complexity on-site.
Principal Partner Solutions Architect driving technical success for Datadog's top federal and public sector partners. Owns C-suite relationships, leads FedRAMP and zero-trust initiatives, and shapes partner enablement programs.
Build production solutions and developer tooling for X API customers. Partner with enterprises, ship SDKs and sample apps, and create documentation focused on real-time data and AI integrations.
Own and scale Vanta's Americas Solutions Engineering organization, driving technical win rates and revenue across all segments while leading a team of SEs and partnering closely with Sales, Product, and CS leadership.
Drive end-to-end customer value realization for Celonis' Process Intelligence platform. Partner with sales and customers on technical discovery, AI solutioning, adoption programs, QBRs, and ROI tracking.
Senior engineer acting as technical advisor and solutions architect for strategic ad partners. Owns end-to-end technical integrations with Reddit’s Ads APIs, prototyping solutions and influencing product roadmaps.
Customer-facing backend engineer deploying and integrating Scale's AI platform at government sites. Requires TS/SCI clearance eligibility, Python/JavaScript, cloud-native and data engineering skills, with >50% travel.
Forward Deployed Software Engineer partnering directly with frontier AI labs to solve critical challenges, deliver tailored solutions, and provide LLM evaluation guidance. Requires strong Python/TypeScript skills, ML foundation, and customer-facing communication abilities.
Principal Solution Engineer driving complex enterprise sales cycles by delivering technical demos, leading POCs, and architecting Snowflake solutions for large-scale data and AI use cases.
Senior Implementation Project Manager leading end-to-end client implementations for mid-market to enterprise healthcare clients, managing project plans, cross-functional teams, and stakeholder relationships. Requires 3+ years of client-facing project management experience.
Collaborate with state, local government, and education customers to demonstrate Glean’s AI-powered search and guide tailored technical solutions through discovery, POCs, and deployment.
Forward Deployed Engineer who partners with customers to design, implement, and deploy production AI systems and workflows. Requires strong Python experience, customer-facing technical roles, and familiarity with AI/ML infrastructure and deployment.
Regional Partner Solutions Architect serving as the technical enablement engine for East Region channel partners. Delivers demos, drives certifications, and acts as trusted advisor for cloud security solutions.
Industry Architect for Retail & Consumer Goods who partners with enterprise leaders to translate retail/CPG challenges into scalable data and AI solutions on Snowflake’s platform. Requires 10+ years of retail/CPG tech experience and hands-on architecture skills with modern data, analytics, and AI patterns.
Senior Value Engineer specializing in CPG who leads AI-driven Process Intelligence solutions for enterprise supply chain, manufacturing, and distribution challenges. Requires 5+ years in CPG technical pre/post-sales with expertise in generative AI, Python/ML, and supply chain optimization.
Hybrid technical-commercial role leading post-sale technical strategy for strategic public sector accounts. Drive adoption of Databricks platform through technical account leadership, customer success, and coordination across internal teams.
Lead and scale a world-class pre-sales Solutions Architecture team for Stripe’s enterprise segment, driving strategy, customer success, and revenue growth while partnering closely with sales, product, and leadership.
Deployed Software Engineer (Senior or Staff) contributing as an engineer with leadership responsibilities, working directly with customers on complex problems and driving technical strategy in a remote-first environment.
Senior systems engineer owning enterprise platforms (Zendesk, Jira, Salesforce) end-to-end. Build integrations, automations, AI-powered features, and contribute to production codebases while partnering with TS leaders to solve business problems.
Lead commissioning for data center electrical and EPMS systems from factory testing through integrated systems validation and turnover. Requires 7+ years of data center experience, deep knowledge of L1-L5 commissioning, and strong cross-functional coordination.
Lead strategic enterprise customer engagements as a senior technical advisor, architecting end-to-end AIOps solutions for monitoring, observability, and incident management. Guide complex implementations and influence stakeholders to drive operational transformation.
Collaborate directly with healthcare clients to implement, integrate, and support customized AI solutions, traveling up to 35% to client sites for on-site builds, demos, and problem-solving. Requires strong full-stack experience and client-facing skills.
Own end-to-end customer implementations for a bioprocess SaaS platform, including requirements, integrations, UAT, and adoption. Drive post-live success, usage health, and expansion for scientific customers.
Technical pre-sales partner to Account Executives who translates bioprocess workflows into tailored demos, workshops, and POCs for prospects in scientific SaaS.
Senior pre-sales Solution Engineer driving large SLED deals by presenting Snowflake's data platform, leading POCs, and solving complex customer architecture challenges with SQL, Python, and cloud data technologies.
Provide technical leadership and architecture consulting to help enterprise customers solve big data, analytics, and AI/ML challenges using Databricks platform. Requires 5+ years in data engineering or technical pre-sales roles, strong Python/SQL skills, and experience with distributed systems and public clouds.
Senior Solutions Engineer acting as a trusted technical advisor for Okta's identity platform. Partners with sales to deliver demos, lead POCs, and drive enterprise deals in the Northeast territory.
Lead end-to-end implementation lifecycle for vertical software partners at a fintech payments infrastructure company. Oversee implementation and onboarding teams, drive cross-functional execution with Sales and Customer Success, and build AI-powered systems to scale onboarding for thousands of merchants.
Forward Deployed Engineers embed with customers to define problems and build production systems using Luma's AI models and APIs. They own projects end-to-end, from initial conversations to deployed solutions with real data.
Trusted technical ML & AI expert guiding customers in architecting production-grade ML & AI applications on Databricks platform. Requires 5+ years hands-on ML experience in cloud infrastructure or LLMs/agentic systems.
Lead and scale a pre-sales Solutions Architecture team to drive adoption of Anthropic's AI products (Claude, API) with enterprise tech customers. Requires 7+ years in solutions architecture or pre-sales roles plus 3+ years managing technical pre-sales teams.
Develop and maintain HL7 and FHIR interfaces with clinical systems, leading standardization, testing, and customer implementations for a healthcare AI platform. Requires 5+ years HL7 experience, SQL, APIs, and healthcare IT knowledge.
Forward Deployed Engineer embedding within teams to build and deploy production-grade AI agents and automation workflows. Requires 5+ years shipping production code, strong Python skills, and hands-on experience with LLM frameworks and integrations.