Deployment Strategist, Future Platforms | Housing

Responsibilities

• Own customer deployment engagement success from late-stage sales handoff through launch and post-launch stabilization.
• Lead discovery, scoping, requirements definition, workflow decisions, success metrics, and rollout planning.
• Manage concurrent deployments, project plans, stakeholder coordination, operating cadences, risk tracking, and launch readiness.
• Collaborate with product operations, engineering, and training teams on configuration, data migration, launch, and adoption.
• Support change management with client leadership and identify workflow or incentive changes needed for sustained adoption.
• Translate customer and deployment learnings into product requirements and improvements with Product and Engineering.
• Build repeatable deployment playbooks, processes, templates, and systems that improve speed and quality.
• Participate in later-stage sales and pre-sales discovery, scope engagements realistically, and identify expansion opportunities.

Requirements

• 3–5 years of experience running enterprise software implementations, platform migrations, or technology transformation programs.
• Experience in implementation or delivery roles at enterprise SaaS companies, technology consultancies, or systems integrators.
• Demonstrated success taking enterprise deployments live, including navigating obstacles through launch.
• Strong technical intuition, demonstrated by a STEM degree or equivalent technical background.
• Ability to own complex projects end-to-end in client-facing settings and operate autonomously in ambiguous environments.
• Excellent communication and stakeholder relationship-building skills.
• Creative, flexible, and detail-oriented approach to execution.
• Willingness to travel approximately twice per month for two to three days.
• Willingness to work in person at the office four to five days per week.

Benefits and Compensation

• Equity in the company.
• Medical, dental, and vision premiums covered at 100%.
• Fully paid parental leave.
• Commuter benefits and 401(k) benefits.
• Fitness and home services stipend.
• Collaborative in-office environment with meals provided.
• Unlimited vacation and paid holidays.
• Relocation packages.
• Salary range: $160,000–$200,000.
• Total rewards package includes base salary, equity, benefits, and perks.