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DatabricksDatabricksDenver, CO

Delivery Solutions Architect - Retail

Leads post-sale technical delivery and adoption for strategic retail customers, coordinating complex Data and AI use cases from technical win through production. Requires 5+ years of technical program delivery experience, customer-facing architecture or consulting experience, programming skills, and executive stakeholder management.

219k – 301k/yr
Hybrid5+ YOESolutions Architecture

About the role

Responsibilities

  • Collaborate with sales and field engineering teams to accelerate customer adoption and growth of the Databricks platform.
  • Lead post-technical-win account strategy and execution for Databricks use cases in strategic accounts.
  • Serve as the accountable technical leader for customer use cases across selling teams and internal stakeholders.
  • Drive onboarding, enablement, success, go-live, and healthy workload consumption.
  • Act as the primary contact for production and go-live technical issues related to agreed-upon use cases.
  • Coordinate Shared Services, User Education, Onboarding/Technical Services, Support, Professional Services, Product, and Engineering resources.
  • Create and execute plans to accelerate use cases into production.
  • Navigate Product and Engineering teams for product innovations, private previews, and upgrades.
  • Develop execution plans covering production use cases, enablement, user growth, product adoption, cloud cost control, tuning and optimization, and executive governance.
  • Provide internal and external KPI updates on usage, customer health, investment status, risks, product adoption, and use-case progression.

Requirements

  • 5+ years of experience accountable for technical project or program delivery in Data and AI.
  • Programming experience with Python, SQL, or Scala.
  • Experience in customer-facing pre-sales, technical architecture, customer success, or consulting.
  • Understanding of solution architecture for distributed data systems.
  • Ability to connect business value and outcomes to project deliverables.
  • Experience with technical program or project management, including account, stakeholder, and resource management.
  • Experience resolving complex escalations with senior customer executives.
  • Experience conducting discovery workshops, creating strategic roadmaps, performing business analysis, and managing complex programs or projects.
  • Track record of overachievement against quota, goals, or similar objectives.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
  • Ability to travel up to 30% when needed.

Compensation

  • Local pay range: $219,100–$301,300 USD.
  • Total compensation may include an annual performance bonus, equity, and benefits.

Skills

PythonSQLScalaSolutions Architecturedistributed data systemsTechnical Program ManagementProject ManagementStakeholder Managementbusiness analysisstrategic roadmapsdata and aicloud cost optimization

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