Forward Deployed Engineer
Own technical customer evaluations and sales engineering for Exa’s API in the EMEA region, designing integrations, demos, and proofs of concept for AI use cases. The role requires 5+ years in a customer-facing technical position, strong API development skills, and familiarity with LLMs, RAG, and agents.
About the job
Responsibilities
- Own the technical side of the sales cycle, including discovery, solution design, demos, POCs/POVs, and technical objection handling in partnership with an Account Executive.
- Identify expansion opportunities in existing accounts and turn them into technical evaluations.
- Build tailored working demos and prototypes on Exa’s API for agents, research, search, and enrichment use cases.
- Translate product capabilities into compelling use-case narratives for CTOs, engineers, and product managers.
- Serve as a trusted technical advisor on Exa’s product, API, and customer problems; answer technical questions, run rigorous evaluations, and involve engineering when needed.
- Feed patterns from customer evaluations back to product and engineering.
- Create reusable demos, integration patterns, and regional playbooks; represent Exa at workshops, meetups, and conferences.
- Support early customers through onboarding and initial implementation.
Requirements
- 5+ years in a customer-facing technical role, such as solutions or sales engineering, solutions architecture, engineering with substantial customer exposure, developer relations, or technical consulting.
- Strong technical knowledge of APIs and modern development, including the ability to design integrations, build working demos, and debug live.
- Python or TypeScript experience.
- Strong communication and presentation skills.
- Ability to manage ambiguity, prioritize across multiple evaluations, and work in an early-stage environment.
- Familiarity with LLMs, retrieval-augmented generation (RAG), agents, and customer AI evaluation practices.
- Based in the region and willing to travel for customer engagements.
Nice-to-haves
- Experience owning technical evaluations at a developer-platform or API-first company.
- Experience leading engineers and moving into a customer-facing role, or working as a hands-on sales engineer.
- Hands-on projects involving LLMs.
- Experience running enterprise evaluations end-to-end, including POC success criteria, security questionnaires, and RFP responses.
- Additional regional language skills.
Compensation and Benefits
- Salary: $120,000–$200,000 annually.
- Premium medical, dental, and vision benefits.
- Fertility benefits.
- Monthly wellness stipend.
- In-person opportunity in London.
Skills
APIs, Python, TypeScript, LLMs, RAG, AI Agents, Solution Design, Pocs, Technical Presentations, API Integrations
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