Senior Solutions Architect
Designs cloud storage solutions, supports customer deployments, and troubleshoots storage, networking, security, and integration issues. The role requires 5+ years of customer-facing technical experience and hands-on expertise with public cloud object storage and S3 APIs.
About the job
Responsibilities
- Partner with customers and channel partners to understand their technical needs and design cloud storage solutions that support their business goals.
- Serve as a technical resource throughout the sales process, including solution design, product demonstrations, technical presentations, and customer workshops.
- Help customers integrate Wasabi with public cloud platforms, applications, backup solutions, and other technologies using S3 and related APIs.
- Troubleshoot storage, networking, security, and integration issues while working closely with Sales, Product, Engineering, and Support teams.
- Create technical documentation, best practices, and repeatable solutions that make implementations easier for customers and partners.
- Stay current on cloud storage technologies and industry trends, and bring customer feedback back to internal teams to help improve the product and customer experience.
Requirements
- 5+ years of experience in Solution Architecture, Sales Engineering, Support Engineering, Cloud Engineering, or a similar customer-facing technical role.
- Hands-on experience with public cloud platforms such as AWS, Azure, or Google Cloud, including object storage technologies such as Amazon S3, Azure Blob Storage, or Google Cloud Storage.
- Strong understanding of S3 APIs, cloud storage permissions and policies, networking concepts, and protocols such as TCP/IP, DNS, HTTP/HTTPS, and SSL/TLS.
- Experience presenting technical solutions to customers and partners, with the ability to explain complex technical topics clearly and simply.
- Strong troubleshooting and problem-solving skills, with the ability to manage multiple customer needs and priorities in a fast-moving environment.
- A bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience, is preferred.
Nice-to-Haves
- Experience with Linux.
- Scripting or programming fundamentals.
- Backup or data protection technologies.
- Enterprise environments.
- Mission-critical 24x7 systems.
- Channel partners.
Compensation and Benefits
- Base salary: $140,000–$170,000.
- Eligible team members may receive bonus or variable compensation, equity, and comprehensive benefits.
Skills
AWS, Microsoft Azure, GCP, Amazon S3, Azure Blob Storage, Google Cloud Storage, S3 Apis, TCP/IP, DNS, Http/Https, Ssl/Tls, Linux, Scripting, Backup Technologies, Data Protection
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