Supports clients and reseller partners by managing affiliate channels, implementing partner integrations, troubleshooting invoicing and booking issues, and improving support processes. Requires strong communication, analytical problem-solving, technical comfort, and customer-service skills.

Leads strategic onboarding and activation for payments customers, guiding implementation, training, adoption, and processing-volume growth. Requires 5+ years in onboarding, customer success, activation, or implementation, plus strong payments expertise and consultative communication skills.

Resolves benefits and enrollment issues for US-based customers and insurance carriers, coordinating with internal teams to investigate root causes and improve processes. Requires 1–3 years of customer-facing operations experience with US insurance and benefits expertise.

Manages enterprise customer relationships post-sale, driving adoption, retention, renewals, growth, and satisfaction. The role requires 6+ years of client-facing enterprise relationship management experience, strong technical and executive communication skills, and payments or fintech knowledge as a plus.

Owns strategic relationships and long-term success for complex global enterprise hotel accounts, coordinating deployments, adoption, executive engagement, and expansion. Requires 5+ years in enterprise customer success, account management, or strategic consulting and strong C-level communication skills.

Senior customer success professional managing strategic SaaS accounts, driving adoption, retention, renewals, and business value through data-driven account planning and executive engagement. Requires 8+ years of relevant experience and strong analytical, consultative, and communication skills.

Supports lending applicants through chat, phone, and email while resolving complex issues, coordinating escalations, and improving AI-enabled support workflows. Requires strong communication, investigation, documentation, and cross-functional problem-solving skills.

Customer Success Associate supporting Sleeper's sports gaming platform (Sleeper Picks DFS product) on night shift. Responsibilities include user support via multiple channels, fraud review, feedback collection, and collaboration with internal teams. Requires 2+ years customer support experience, strong communication, empathy, and availability for nights/weekends/holidays.

Installs and supports restaurant POS hardware and infrastructure through site surveys, technical troubleshooting, staff training, and onsite deployment. Requires 2–3 years of restaurant or technical support experience, networking expertise, bilingual English/Spanish proficiency, and substantial travel.

Build Bolter’s customer success function from scratch by onboarding operators, translating their business processes into automated blueprints, driving retention, and shaping the product through customer feedback. Requires 5+ years in customer-facing work, strong process-mapping ability, AI fluency, and excellent communication.

Senior HRIS Applications Analyst serving as a Workday subject matter expert, configuring HR modules, integrations, reporting, and production support. Requires 5+ years of HRIS experience, broad Workday expertise, and strong integration knowledge.

Owns customer onboarding from signed deal through early adoption, including discovery, implementation, training, migration, and handoff to Account Management. Requires 2+ years of proposal development or capture experience and strong client communication skills.

Provides Level II internal IT helpdesk support, handling user administration, desktop troubleshooting, hardware and software requests, account audits, patching, and escalations. Requires three years of helpdesk experience, Okta and Google Workspace administration, and high school education.

Administers enterprise AI platforms, licenses, integrations, governance, and security controls while supporting employees and automating operational reporting. Requires at least three years of systems administration or AI operations experience, enterprise AI platform expertise, identity administration, Python scripting, and SOC 2 familiarity.

Provides high-priority technical support to Premium and enterprise customers, troubleshooting complex platform issues, coordinating incidents, and improving support tooling and processes. Requires at least 3 years of technical support or systems engineering experience plus strong JavaScript or Python debugging skills.

Provides high-priority technical support to Premium and enterprise customers, troubleshooting complex platform issues, coordinating incidents, and improving support operations. Requires at least three years of technical support or systems engineering experience plus strong JavaScript or Python debugging skills.

Handles inbound text-based customer service for vehicle recalls, converts inquiries into scheduled appointments, and maintains accurate records across multiple systems. Requires at least one year of high-volume call center experience and strong written communication skills.

Own a portfolio of technical B2B SaaS customers, driving onboarding, adoption, retention, expansion, and advocacy. The role requires at least two years of customer success experience, technical fluency with databases or infrastructure, and the ability to engage both executive and engineering stakeholders.

Manages enterprise customer relationships, driving platform adoption, retention, value realization, and account expansion. Requires at least three years in customer-facing work, experience with large enterprise accounts, strong executive communication, and familiarity with analytics, APIs, and SQL.

Supports hybrid and self-hosted customer deployments by troubleshooting Kubernetes, cloud infrastructure, networking, backend performance, and reliability issues. The role combines technical customer support, incident response, coding fixes, and diagnostic tooling across major cloud platforms.

Provides phone, email, and chat support to patients, providers, pharmacies, and insurers; schedules appointments, manages provider calendars, processes administrative requests, and resolves or escalates minor technical issues. Customer service, phone support, multitasking, and scheduling experience are required.

Handles inbound text-based customer service for vehicle recalls, converts service leads into scheduled appointments, and maintains accurate records across multiple systems. Requires at least one year of high-volume call center experience and strong written communication skills.

Provides technical support to EMEA customers by diagnosing product issues, answering questions, and driving resolutions across email, chat, and phone. Requires at least two years of customer-facing technical support experience, strong troubleshooting and communication skills, and UK work authorization.

Provides real-time technical and customer support to German clinicians, applying dental laboratory expertise to treatment planning, CAD/CAM case design, and workflow troubleshooting. Requires 3+ years as a dental technician, 3Shape experience, strong communication skills, and German and English fluency.

Provides personalized event-travel support for clients and travelers, managing bookings, fare information, program planning, troubleshooting, and client relationships. Requires strong travel-booking and GDS expertise, customer service skills, and proficiency with business and communication tools.

Handles complex customer issues across payments, cards, travel, and accounting integrations while driving escalations and process improvements. The role suits a systems thinker with hands-on AI-tool experience, strong communication skills, and comfort troubleshooting technical workflows.

Senior customer success leader managing complex enterprise accounts, driving renewals and expansion, and building scalable customer success operations. Requires 8+ years in Customer Success or Account Management, enterprise experience, strong commercial judgment, and comfort working in ambiguity.

Provides high-touch business travel consulting for a client portfolio, arranging complex travel and identifying cost savings through GDS, Navan, and mixed-mode booking tools. Requires core business-travel experience, strong client service skills, and proficiency with GDS systems.

Leads a technical customer support team, owning escalations, team development, support processes, and the AI automation roadmap. Requires 5+ years in technical support, technical account management, or engineering, including 2+ years managing people and strong API, observability, SQL, and AI/LLM fluency.

Designs, builds, tests, and supports Workday HCM integrations with payroll, benefits, and vendor systems. Requires 6+ years of software development experience, deep Workday integration expertise, and proficiency in XML/XSLT and related integration technologies.

Own customer strategy and lifecycle growth for an AI marketing platform, guiding self-serve and mid-market customers from onboarding through expansion and renewal. The role requires 4+ years of customer-facing experience, marketing fluency, strong writing, and the ability to translate product feedback into action.

Build and scale Salesforce quote-to-cash infrastructure, including CPQ, pricing, approvals, order management, and integrations with billing and finance systems. The role requires strong Apex and Salesforce platform expertise, custom CPQ development, release discipline, and experience using AI-assisted development tools.

Manage strategic life sciences accounts and scalable customer programs that drive adoption, optimization, and safe deployment of Anthropic’s AI products. The role requires 6+ years in customer success, technical account management, or solutions engineering, plus life sciences research experience and technical fluency.

Leads and scales a Technical Success function, managing a technical support team and connecting customers with Engineering and Product. The role requires 8+ years in customer-facing technical functions, 4+ years leading technical teams, and experience with SaaS escalations, SLAs, and incident processes.

Manages the end-to-end IT service desk ticket lifecycle, SLA performance, escalations, reporting, and continuous process improvement. Requires 3–5+ years in ITSM or service desk leadership and advanced ITSM and analytics platform expertise.

Provides expert technical support to enterprise customers, troubleshooting complex platform issues, managing incidents and SLAs, and improving support tooling and processes. Requires 4+ years in technical or developer support, strong debugging skills, and familiarity with APIs, databases, and CI/CD.

Provides high-priority technical support to Premium customers, diagnosing complex platform issues, coordinating incidents with Engineering and Product, and improving support tooling and processes. Requires 3+ years of technical support or systems engineering experience plus strong JavaScript or Python debugging skills.

Senior technical customer experience specialist handling complex escalations, support investigations, bugs, and customer calls for an AI-powered product. The role requires 5+ years of technical support experience, strong API and integration troubleshooting, and peer mentoring skills.

Supports members with healthcare benefits, insurance, and platform issues through empathetic email and phone assistance. The role requires 1–4 years of member-facing support experience, strong communication, and collaboration with Operations, Product, and Engineering.

Supports members through healthcare benefits and platform issues via email and phone, owns cases end-to-end, and identifies opportunities to improve support systems. Requires 1–4 years of customer-facing experience, strong communication, and onsite availability in the San Francisco Bay Area.

Manages renewals, adoption, expansions, and customer relationships across a shared EMEA account portfolio. Requires at least two years of SaaS/B2B customer success or sales experience, fluency in English and Slovenian, and comfort demonstrating technical products.

Provides advanced technical support across infrastructure, networks, SaaS applications, and endpoint systems. The role administers identity, device-management, and security tools while owning complex issues and leading technology rollouts.

Leads a team of Strategic Customer Success Managers serving complex enterprise accounts, owning retention, expansion, customer outcomes, and team development. Requires 5+ years leading B2B SaaS Customer Success teams and strong executive relationship, analytics, and change-management skills.

Own Workday production support, configuration, reporting, workforce analytics, and People Operations process improvements. The role requires 3+ years of relevant experience, hands-on Workday expertise, and the ability to build reports, EIBs, test scripts, and automation workflows.

Customer Success Specialist supporting clients with self-directed retirement accounts via phone, chat, and email. Requires 2+ years customer service experience, strong communication skills, and ability to solve complex issues.

Supports customers in adopting and securely using Auth0 and related identity technologies through proactive outreach, technical guidance, webinars, and cross-functional programs. The role is designed for new graduates with strong communication, analytical skills, and foundational knowledge of IAM, SaaS, cloud infrastructure, and security.

Co-op technical support engineer helping customers and partners integrate cloud storage, validate interoperability, and diagnose defects. Requires a software engineering or networking background, familiarity with AWS S3, Linux and networking protocols, and availability for a hybrid 40-hour schedule.

Own end-to-end onboarding for high-value SaaS customers, partnering with Account Executives and internal teams to manage implementations, resolve blockers, and drive activation. Requires 1+ years of customer-facing onboarding or implementation experience, strong organization, and clear communication.

Leads cross-functional People Technology projects, translating HR and talent acquisition needs into technical requirements, tested solutions, and user documentation. Requires 5+ years in systems analysis, HRIS, or People Technology project management and strong Workday expertise.

Design and deliver scalable technical onboarding and adoption programs for enterprise customers using Perplexity Computer. The role combines customer facilitation, AI and integration fluency, adoption diagnostics, usage-data analysis, and cross-functional collaboration.