IT Operations Analyst providing hands-on IT support, onboarding/offboarding, SaaS administration, and A/V assistance for a fast-growing AI company in a hybrid New York office.
Own day-to-day identity and endpoint operations for a remote-first SaaS company. Administer Okta, Iru MDM, and Slack while automating JML workflows and maintaining security compliance across global time zones.
Provide tier 1 and tier 2 IT support, troubleshoot Apple hardware/software, manage user equipment setup, and help employees adopt AI-powered productivity tools in an enterprise environment.
First dedicated IT and Security operator responsible for endpoint management, identity administration, SOC 2 compliance, and vendor security reviews at a scaling NYC fintech startup.
Manage shipping/receiving and inventory operations while configuring network hardware and writing scripts for device deployment. Requires 2+ years logistics experience plus scripting and networking fundamentals.
First dedicated IT Implementation Engineer for a new vertical. Own remote technical implementations for dental practices from contract to go-live, manage high-volume onboarding, configure PMS integrations, and support AWS-hosted VMs.
Lead IT Operations team responsible for corporate infrastructure, help desk management, systems automation, and endpoint lifecycle at a spacecraft company. Requires 5+ years IT ops experience including 2 years leading teams.
Oversee data center technicians and operations for xAI’s AI infrastructure, managing uptime, hardware lifecycle, and team performance in a critical compute environment. Requires 5+ years in data center ops with 3+ years leading technical teams.
Own and scale IT systems for an AI company: identity/access (Okta), Mac endpoint management (Jamf/Kandji), SaaS lifecycle, security/compliance (SOC 2, ISO 27001), and day-to-day operations.
Business Systems Analyst supporting and enhancing NetSuite and Zip finance systems, focusing on Procure-to-Pay, Order-to-Cash, and Record-to-Report processes in a hybrid SaaS environment.
Own endpoint lifecycle and device trust programs across macOS, Windows, and ChromeOS. Automate onboarding/offboarding and drive AI-powered endpoint operations in a HIPAA-regulated environment.
Senior IT Engineer focused on designing and automating IAM lifecycle, IdP integrations, and RBAC initiatives for a fast-growing SaaS company. Requires 5+ years of IAM experience with Okta and strong stakeholder collaboration skills.
Lead enterprise AI strategy, internal copilots, and automation while owning global IT operations, infrastructure, and employee experience for a remote-first SaaS company. Drive AI adoption, AIOps, compliance, and vendor management with 10+ years IT experience and 5+ years leading global teams.
Lead onsite IT/AV operations across NAMER offices, manage global AV/network standards, vendor relationships, and support new office builds. Requires 5-7 years in workplace IT/AV and hybrid onsite presence in SF.
IT Analyst supporting employees, devices, and software at a cybersecurity company. Manages ticketing, hardware, onboarding, documentation, and compliance in Ann Arbor office. Requires 5+ years IT support experience and MacOS/cloud tools proficiency.
Own and operate Anthropic’s endpoint platform end-to-end: MDM infrastructure, device configuration-as-code, zero-touch provisioning, patching automation, and fleet telemetry for thousands of macOS/Windows/mobile devices. Partner with Security on hardening and compliance while ensuring developer experience.
Senior Workday Analyst configuring and optimizing Workday HCM modules (focus on Absence Management and Time Tracking) for a global tech company. Requires 5+ years HRIS experience with 3+ years hands-on Workday configuration.
Senior IT engineer owning AWS infrastructure, endpoint management (Jamf/Intune), ServiceNow administration, identity (Okta), and automation workflows for a remote-first company.
Systems Engineer responsible for evolving IT infrastructure with focus on identity & access management, endpoint management, security, compliance, and enterprise email deliverability using AWS, Okta, and automation platforms.
Senior Windows Systems Administrator managing day-to-day operations, security, and optimization of Microsoft infrastructure including Active Directory, MECM/SCCM, and hybrid cloud environments across AWS and GCP.
Coordinate break/fix activities, ticket management, vendor dispatches, and operational reporting across multiple data centers to maintain uptime and fast issue resolution. Requires data center operations experience and hardware knowledge.
Administer and configure Salesforce platform, manage security, integrations, and user support. Requires 3+ years experience, Salesforce Admin certification, and Sales/Service Cloud expertise.
Senior IT Specialist providing first-line technical support, managing tickets, onboarding/offboarding, and administering Okta, Intune, and Jamf in a remote-first SaaS environment. Requires 4-6 years of IT experience.
Provide Tier 1/2 corporate IT support, manage user accounts and SaaS tools, and ensure security/compliance for a fast-growing healthcare startup.
Design, build, and operate secure IT infrastructure for Scale AI's Public Sector team, focusing on identity management, endpoint administration, and compliance with federal frameworks. Requires 5+ years experience and active security clearance.
Lead and scale Baton's Production Support Engineering team while owning enterprise IT operations across Google Workspace, Slack, AWS, and bridging to Ryder's Microsoft 365/Azure environment. Drive platform reliability, incident management, and 24x7 support transformation.
Build and lead Distyl's global IT organization from 180 to 500+ employees. Own IT strategy, security controls, compliance programs (SOC 2, ISO 27001, GDPR, HIPAA), identity management, and endpoint security while balancing hands-on execution with strategic leadership.
Senior onsite IT support lead in Phoenix providing white-glove executive support, managing full asset lifecycle, network/AV operations, and mentoring the broader IT team across a distributed workforce.
IT Systems Engineer supporting end-user computing, device management, and IT infrastructure for the India office with light after-hours US support. Requires 2-5 years experience with Windows/macOS, networking, scripting, and endpoint lifecycle management.
Lead enterprise applications and business systems strategy, roadmap, and team. Own SaaS stack lifecycle, integrations, compliance, vendor management, and digital transformation initiatives.
Administer and evolve Salesforce for the Commercial team, building automations, integrations, and reporting while partnering with Sales, Marketing, and Finance to improve GTM processes.
Own internal IT operations end-to-end: manage Okta identity/access, device onboarding via Iru MDM, SaaS tooling, and SOC 2 compliance support. 3-5 years IT admin experience with hands-on Okta and Apple MDM required.
Design, develop, and maintain secure enterprise integrations on the Workato platform connecting critical business systems. Requires 5+ years of integrations experience and deep Workato expertise.
The IT Engineer will be responsible for managing and improving IT systems, including identity and access management, network infrastructure, endpoint security, and device management. This role involves hands-on support, strategic project leadership, and leveraging automation and AI tools.
As an IT Engineer, you will provide hands-on IT support for in-office and remote employees, manage devices, SaaS platforms, and support end-users. This role involves resolving Help Desk tickets, optimizing Okta and core SaaS tooling, and supporting procurement and asset management.
The DCIM Administrator will build and run the Data Center Infrastructure Management program, ensuring accurate data and efficient physical changes across a global network. This role involves managing Nlyte workflows, maintaining data integrity, and supporting asset lifecycle management.
As an IT Engineer, you will provide hands-on IT support for in-office and remote employees, managing identity, devices, and SaaS platforms. Responsibilities include resolving Help Desk tickets, supporting MDM fleets, and optimizing Okta and core SaaS tooling.
The Audiovisual Design Engineer will be responsible for designing, implementing, and maintaining conference room AV and video conferencing infrastructure. This role involves developing global standards, managing the full AV technology lifecycle, and partnering with various teams to ensure seamless technological support.
As an IT Engineer, you will provide hands-on IT support for in-office and remote employees, managing identity, devices, and SaaS platforms. Responsibilities include resolving Help Desk tickets, supporting MDM fleets, and optimizing Okta and core SaaS tooling.
As an IT Support Engineer, you will provide frontline IT support and manage endpoint operations, focusing on building reliable systems for a distributed team. You will administer identity and access workflows, manage endpoint devices, and support SaaS administration.
The Senior IT Administrator will act as both an operator and engineer, building internal tools and automations using AI coding assistants while also managing security operations and providing IT support for hybrid and remote employees.
As an IT Support Specialist, you will be the primary point of contact for hardware, software, and network support, ensuring employees have the necessary tools and assistance. You will also contribute to building efficient IT systems and processes.
Mercor is seeking an IT Operations Lead to manage the reliability, security, and scalability of identity, endpoint, and IT infrastructure systems. This role focuses on transforming reactive support into strategic, automated solutions, troubleshooting complex issues, and mentoring future IT team members.
The IT Operations Specialist will support internal IT processes, ensuring employees are productive and equipped. This role focuses on day-to-day IT support, onboarding/offboarding, and managing IT requests and operations.
Senior IT Engineer building and scaling identity, endpoint, SaaS, networking, and office IT systems across four US offices. Requires 7-9 years of progressive IT experience at a high-growth company.
The Business System Analyst will leverage AI tools to create user stories, technical specs, and process documentation, focusing on user experience and collaborating with developers and stakeholders. This role involves translating customer needs into solution specifications and analyzing third-party integrations.
IT Operations Engineer responsible for designing scalable IT infrastructure and providing technical support across systems, networks, and SaaS applications in a fast-paced environment.
Own and maintain critical electrical, mechanical, and cooling infrastructure for a high-performance AI data center, ensuring uptime, safety, and efficiency. Requires 3+ years in facilities or critical infrastructure with hands-on experience in power systems, HVAC, and BMS/DCIM monitoring.
Monitor and troubleshoot Linux systems, network connectivity, and hardware in data centers. Diagnose issues, triage incidents, and document findings for hardware, network, and SRE teams.
Monitor data center systems, triage alerts, follow runbooks, and escalate issues to hardware/network/SRE teams in a 24/7 operations environment. Requires basic Linux/IT familiarity and strong attention to detail.
IT Operations Analyst providing hands-on IT support, onboarding/offboarding, SaaS administration, and A/V assistance for a fast-growing AI company in a hybrid New York office.
Own day-to-day identity and endpoint operations for a remote-first SaaS company. Administer Okta, Iru MDM, and Slack while automating JML workflows and maintaining security compliance across global time zones.
Provide tier 1 and tier 2 IT support, troubleshoot Apple hardware/software, manage user equipment setup, and help employees adopt AI-powered productivity tools in an enterprise environment.
First dedicated IT and Security operator responsible for endpoint management, identity administration, SOC 2 compliance, and vendor security reviews at a scaling NYC fintech startup.
Manage shipping/receiving and inventory operations while configuring network hardware and writing scripts for device deployment. Requires 2+ years logistics experience plus scripting and networking fundamentals.
First dedicated IT Implementation Engineer for a new vertical. Own remote technical implementations for dental practices from contract to go-live, manage high-volume onboarding, configure PMS integrations, and support AWS-hosted VMs.
Lead IT Operations team responsible for corporate infrastructure, help desk management, systems automation, and endpoint lifecycle at a spacecraft company. Requires 5+ years IT ops experience including 2 years leading teams.
Oversee data center technicians and operations for xAI’s AI infrastructure, managing uptime, hardware lifecycle, and team performance in a critical compute environment. Requires 5+ years in data center ops with 3+ years leading technical teams.
Own and scale IT systems for an AI company: identity/access (Okta), Mac endpoint management (Jamf/Kandji), SaaS lifecycle, security/compliance (SOC 2, ISO 27001), and day-to-day operations.
Business Systems Analyst supporting and enhancing NetSuite and Zip finance systems, focusing on Procure-to-Pay, Order-to-Cash, and Record-to-Report processes in a hybrid SaaS environment.
Own endpoint lifecycle and device trust programs across macOS, Windows, and ChromeOS. Automate onboarding/offboarding and drive AI-powered endpoint operations in a HIPAA-regulated environment.
Senior IT Engineer focused on designing and automating IAM lifecycle, IdP integrations, and RBAC initiatives for a fast-growing SaaS company. Requires 5+ years of IAM experience with Okta and strong stakeholder collaboration skills.
Lead enterprise AI strategy, internal copilots, and automation while owning global IT operations, infrastructure, and employee experience for a remote-first SaaS company. Drive AI adoption, AIOps, compliance, and vendor management with 10+ years IT experience and 5+ years leading global teams.
Lead onsite IT/AV operations across NAMER offices, manage global AV/network standards, vendor relationships, and support new office builds. Requires 5-7 years in workplace IT/AV and hybrid onsite presence in SF.
IT Analyst supporting employees, devices, and software at a cybersecurity company. Manages ticketing, hardware, onboarding, documentation, and compliance in Ann Arbor office. Requires 5+ years IT support experience and MacOS/cloud tools proficiency.
Own and operate Anthropic’s endpoint platform end-to-end: MDM infrastructure, device configuration-as-code, zero-touch provisioning, patching automation, and fleet telemetry for thousands of macOS/Windows/mobile devices. Partner with Security on hardening and compliance while ensuring developer experience.
Senior Workday Analyst configuring and optimizing Workday HCM modules (focus on Absence Management and Time Tracking) for a global tech company. Requires 5+ years HRIS experience with 3+ years hands-on Workday configuration.
Senior IT engineer owning AWS infrastructure, endpoint management (Jamf/Intune), ServiceNow administration, identity (Okta), and automation workflows for a remote-first company.
Systems Engineer responsible for evolving IT infrastructure with focus on identity & access management, endpoint management, security, compliance, and enterprise email deliverability using AWS, Okta, and automation platforms.
Senior Windows Systems Administrator managing day-to-day operations, security, and optimization of Microsoft infrastructure including Active Directory, MECM/SCCM, and hybrid cloud environments across AWS and GCP.
Coordinate break/fix activities, ticket management, vendor dispatches, and operational reporting across multiple data centers to maintain uptime and fast issue resolution. Requires data center operations experience and hardware knowledge.
Administer and configure Salesforce platform, manage security, integrations, and user support. Requires 3+ years experience, Salesforce Admin certification, and Sales/Service Cloud expertise.
Senior IT Specialist providing first-line technical support, managing tickets, onboarding/offboarding, and administering Okta, Intune, and Jamf in a remote-first SaaS environment. Requires 4-6 years of IT experience.
Provide Tier 1/2 corporate IT support, manage user accounts and SaaS tools, and ensure security/compliance for a fast-growing healthcare startup.
Design, build, and operate secure IT infrastructure for Scale AI's Public Sector team, focusing on identity management, endpoint administration, and compliance with federal frameworks. Requires 5+ years experience and active security clearance.
Lead and scale Baton's Production Support Engineering team while owning enterprise IT operations across Google Workspace, Slack, AWS, and bridging to Ryder's Microsoft 365/Azure environment. Drive platform reliability, incident management, and 24x7 support transformation.
Build and lead Distyl's global IT organization from 180 to 500+ employees. Own IT strategy, security controls, compliance programs (SOC 2, ISO 27001, GDPR, HIPAA), identity management, and endpoint security while balancing hands-on execution with strategic leadership.
Senior onsite IT support lead in Phoenix providing white-glove executive support, managing full asset lifecycle, network/AV operations, and mentoring the broader IT team across a distributed workforce.
IT Systems Engineer supporting end-user computing, device management, and IT infrastructure for the India office with light after-hours US support. Requires 2-5 years experience with Windows/macOS, networking, scripting, and endpoint lifecycle management.
Lead enterprise applications and business systems strategy, roadmap, and team. Own SaaS stack lifecycle, integrations, compliance, vendor management, and digital transformation initiatives.
Administer and evolve Salesforce for the Commercial team, building automations, integrations, and reporting while partnering with Sales, Marketing, and Finance to improve GTM processes.
Own internal IT operations end-to-end: manage Okta identity/access, device onboarding via Iru MDM, SaaS tooling, and SOC 2 compliance support. 3-5 years IT admin experience with hands-on Okta and Apple MDM required.
Design, develop, and maintain secure enterprise integrations on the Workato platform connecting critical business systems. Requires 5+ years of integrations experience and deep Workato expertise.
The IT Engineer will be responsible for managing and improving IT systems, including identity and access management, network infrastructure, endpoint security, and device management. This role involves hands-on support, strategic project leadership, and leveraging automation and AI tools.
As an IT Engineer, you will provide hands-on IT support for in-office and remote employees, manage devices, SaaS platforms, and support end-users. This role involves resolving Help Desk tickets, optimizing Okta and core SaaS tooling, and supporting procurement and asset management.
The DCIM Administrator will build and run the Data Center Infrastructure Management program, ensuring accurate data and efficient physical changes across a global network. This role involves managing Nlyte workflows, maintaining data integrity, and supporting asset lifecycle management.
As an IT Engineer, you will provide hands-on IT support for in-office and remote employees, managing identity, devices, and SaaS platforms. Responsibilities include resolving Help Desk tickets, supporting MDM fleets, and optimizing Okta and core SaaS tooling.
The Audiovisual Design Engineer will be responsible for designing, implementing, and maintaining conference room AV and video conferencing infrastructure. This role involves developing global standards, managing the full AV technology lifecycle, and partnering with various teams to ensure seamless technological support.
As an IT Engineer, you will provide hands-on IT support for in-office and remote employees, managing identity, devices, and SaaS platforms. Responsibilities include resolving Help Desk tickets, supporting MDM fleets, and optimizing Okta and core SaaS tooling.
As an IT Support Engineer, you will provide frontline IT support and manage endpoint operations, focusing on building reliable systems for a distributed team. You will administer identity and access workflows, manage endpoint devices, and support SaaS administration.
The Senior IT Administrator will act as both an operator and engineer, building internal tools and automations using AI coding assistants while also managing security operations and providing IT support for hybrid and remote employees.
As an IT Support Specialist, you will be the primary point of contact for hardware, software, and network support, ensuring employees have the necessary tools and assistance. You will also contribute to building efficient IT systems and processes.
Mercor is seeking an IT Operations Lead to manage the reliability, security, and scalability of identity, endpoint, and IT infrastructure systems. This role focuses on transforming reactive support into strategic, automated solutions, troubleshooting complex issues, and mentoring future IT team members.
The IT Operations Specialist will support internal IT processes, ensuring employees are productive and equipped. This role focuses on day-to-day IT support, onboarding/offboarding, and managing IT requests and operations.
Senior IT Engineer building and scaling identity, endpoint, SaaS, networking, and office IT systems across four US offices. Requires 7-9 years of progressive IT experience at a high-growth company.
The Business System Analyst will leverage AI tools to create user stories, technical specs, and process documentation, focusing on user experience and collaborating with developers and stakeholders. This role involves translating customer needs into solution specifications and analyzing third-party integrations.
IT Operations Engineer responsible for designing scalable IT infrastructure and providing technical support across systems, networks, and SaaS applications in a fast-paced environment.
Own and maintain critical electrical, mechanical, and cooling infrastructure for a high-performance AI data center, ensuring uptime, safety, and efficiency. Requires 3+ years in facilities or critical infrastructure with hands-on experience in power systems, HVAC, and BMS/DCIM monitoring.
Monitor and troubleshoot Linux systems, network connectivity, and hardware in data centers. Diagnose issues, triage incidents, and document findings for hardware, network, and SRE teams.
Monitor data center systems, triage alerts, follow runbooks, and escalate issues to hardware/network/SRE teams in a 24/7 operations environment. Requires basic Linux/IT familiarity and strong attention to detail.