Associate Technical Engineer
Entry-level IT support role providing application and desktop support for healthcare software in on-prem and hosted environments. Requires 1-2 years IT experience, SQL, Windows Server, and strong customer service skills.
EHR software for correctional and public health agencies
Fusion Health builds integrated Electronic Health Record (EHR) systems, pharmacy management, and automation tools for correctional facilities, jails, youth detention centers, and public health agencies. They serve over 250 justice institutions managing 300,000+ detainees, providing compliant, customizable software with 24/7 support. This enables efficient healthcare delivery in constrained environments without internal IT overhead.
Entry-level IT support role providing application and desktop support for healthcare software in on-prem and hosted environments. Requires 1-2 years IT experience, SQL, Windows Server, and strong customer service skills.
Lead and mentor a technical support team handling healthcare software applications. Manage SLAs, escalations, implementations, and team development in a hybrid environment.
Leads architectural vision and design of complex, distributed full-stack systems for healthcare software, ensuring scalability and reliability. Requires 10+ years experience with C#/.NET, Angular, cloud platforms, and influencing cross-team technical strategy.
Leads engineering team in developing reliable backend systems for healthcare software using C#/.NET, mentors on architecture and code quality, and drives rearchitecture initiatives in hybrid environment.
Provides technical support to customers via tickets, phone, and email, including desktop/application troubleshooting, issue analysis, and on-call rotation in on-prem/hosted environments. Requires 2-3+ years IT experience, Bachelor's degree, SQL/PowerShell proficiency, and IT infrastructure knowledge like VMware and Active Directory.
Builds and maintains full-stack software solutions including frontend (Angular/JS), backend (.NET Core), and databases (SQL). Requires 5+ years experience, OOP principles, REST APIs, GitLab CI/CD, and collaborates on high-impact healthcare projects.
Provides technical support for proprietary healthcare software, troubleshooting issues in on-prem/hosted environments, handling customer tickets, and assisting with installs/upgrades. Requires 1-2 years IT experience with SQL/PowerShell, Windows servers, and strong problem-solving skills; bachelor's degree preferred.