Associate Technical Engineer
Entry-level IT support role providing application and desktop support for healthcare software in on-prem and hosted environments. Requires 1-2 years IT experience, SQL, Windows Server, and strong customer service skills.
Latest Support Engineering jobs at Fusion Health
Technical Support Manager
Lead and mentor a technical support team handling healthcare software applications. Manage SLAs, escalations, implementations, and team development in a hybrid environment.
Technical Engineer II
Provides technical support to customers via tickets, phone, and email, including desktop/application troubleshooting, issue analysis, and on-call rotation in on-prem/hosted environments. Requires 2-3+ years IT experience, Bachelor's degree, SQL/PowerShell proficiency, and IT infrastructure knowledge like VMware and Active Directory.
Associate Technical Engineer (NJ)
Provides technical support for proprietary healthcare software, troubleshooting issues in on-prem/hosted environments, handling customer tickets, and assisting with installs/upgrades. Requires 1-2 years IT experience with SQL/PowerShell, Windows servers, and strong problem-solving skills; bachelor's degree preferred.