Lead Salesforce Engineer
Leads architecture, development, governance, and technical strategy for Salesforce solutions supporting MongoDB’s post-sales customer lifecycle. The role requires 12+ years of Salesforce or application engineering experience, strong Apex and platform expertise, and leadership in integrations, DevOps, mentoring, and scalable CRM delivery.
About the job
Responsibilities
- Lead the architecture, design, and development of scalable Salesforce solutions supporting Customer Success, Support, Renewals, Services, and account management workflows.
- Translate business requirements into secure, maintainable, and scalable technical solutions aligned with long-term platform strategy.
- Partner with business stakeholders, product teams, and engineering teams to refine requirements and deliver high-quality post-sales solutions.
- Oversee integrations between Salesforce and enterprise platforms, ensuring reliable data flow and sound system design across the customer lifecycle.
- Drive platform optimization across performance, scalability, usability, maintainability, and governance.
- Establish and enforce engineering standards for coding, testing, documentation, CI/CD, and release management.
- Troubleshoot complex technical and production issues and drive scalable, long-term resolutions.
- Maintain architecture decisions, design specifications, implementation details, and other technical documentation.
- Stay current with Salesforce platform capabilities, releases, and best practices, and recommend improvements.
- Identify process and technical gaps and drive technical debt reduction, platform modernization, and engineering efficiency initiatives.
- Use AI-powered engineering tools responsibly to improve productivity, code quality, design, troubleshooting, and documentation, with attention to security, privacy, accuracy, and responsible AI usage.
- Provide technical leadership through architecture, design, and code reviews.
- Lead technical design sessions and identify gaps between current-state and future-state solutions.
- Evaluate emerging technologies, frameworks, and engineering practices and drive proofs of concept when appropriate.
- Mentor engineers, coach talent, and foster ownership, collaboration, continuous learning, and engineering excellence.
- Influence business and technical stakeholders through strong communication, judgment, and problem-solving.
- Manage priorities, drive accountability, and ensure high-quality execution in a fast-changing environment.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
- 12+ years of experience in Salesforce engineering, application development, or technical leadership within global SaaS organizations.
- Strong hands-on experience with Apex, Lightning Web Components, Flows, integrations, and Salesforce platform customization.
- Strong understanding of Salesforce architecture, governor limits, design patterns, and scalable solution design.
- Experience designing or supporting Salesforce solutions for Customer Success, Support, Renewals, Services, or customer lifecycle management.
- Experience with DevOps, CI/CD, release management, and Agile/Scrum delivery models.
- Salesforce Platform Developer II certification required.
Nice-to-haves
- Salesforce Certified Application Architect certification.
- Salesforce Certified System Architect certification.
Compensation and Benefits
- MongoDB provides employee wellbeing support, employee affinity groups, fertility assistance, and generous parental leave.
Skills
Salesforce, Apex, Lightning Web Components, Salesforce Flows, Salesforce Integrations, Salesforce Architecture, Governor Limits, Design Patterns, DevOps, CI/CD, Release Management, Agile/Scrum, Salesforce Platform Developer Ii, Salesforce Agentforce, Github Copilot
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