Senior Administrator - Business Systems
This senior Salesforce administrator will manage enterprise CRM configuration, security, governance, audit readiness, operational support, and declarative enhancements for the Sales organization. The role requires 8+ years of Salesforce administration experience, relevant certifications, and familiarity with CI/CD and AI-powered tools.
About the job
Responsibilities
- Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types, and other core administrative functions.
- Build and enhance Salesforce solutions using declarative tools such as Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, and page layouts.
- Support DevOps and CI/CD activities, including deployment, validations, release readiness, environment coordination, and change migration across Salesforce environments.
- Participate in audit processes by supporting evidence collection, validating controls, documenting configurations, and helping close identified gaps.
- Maintain a strong understanding of Salesforce security architecture, including profiles, roles, permission sets, field-level security, object access, and sharing rules.
- Support platform stability and day-to-day operations by troubleshooting issues, resolving user requests, and maintaining data integrity.
- Partner with business stakeholders to understand requirements, improve processes, and recommend scalable platform solutions.
- Maintain documentation for system configurations, release activities, controls, support procedures, and governance practices.
- Research platform capabilities, best practices, and new Salesforce features to improve system effectiveness and administration maturity.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Business, or equivalent experience.
- 8+ years of Salesforce Administration experience in a mid-to-large enterprise environment.
- Required certifications: Salesforce Certified Platform Administrator, Salesforce Certified App Builder, Salesforce Certified Advanced Administrator, and Salesforce Certified Sharing & Visibility Designer.
- Familiarity with AI-powered and agentic tools such as Cursor, Claude Code, Agentforce, and similar platforms.
- Experience with DevOps and CI/CD tools such as Copado, Gearset, Git-based deployment workflows, or similar tools.
- Strong analytical, troubleshooting, communication, and collaboration skills.
Compensation and Benefits
- MongoDB provides employee wellbeing support, employee affinity groups, fertility assistance, and generous parental leave policies.
Skills
Salesforce, Salesforce Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, Salesforce Security, Copado, Gearset, CI/CD, Git, Agentforce, Cursor, Claude Code, Salesforce Administration
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