Software Packaging Engineer
Build, troubleshoot, test, and maintain software packages across Windows and macOS for PDQ’s package library. The role requires at least two years of technical experience, strong problem-solving and QA skills, attention to detail, and the ability to work independently.
About the job
Responsibilities
- Add and update software packages in PDQ’s package library using established tools and processes.
- Troubleshoot and resolve complex package bugs and failures.
- Collaborate with packaging team members to improve processes and tools.
- Support packaging needs across Windows and macOS.
- Test and validate packages before release to customers.
- Answer packaging questions from the solutions team and other package-library stakeholders.
- Provide packaging input to Product and Development for upcoming initiatives.
Requirements
- 2+ years of experience in a technical role such as desktop support engineering or system administration.
- Exceptional attention to detail and commitment to quality.
- Strong troubleshooting and problem-solving skills.
- Ability to work independently and follow established processes.
- Some QA experience.
- Experience in a highly regulated industry such as government, healthcare, or finance is preferred.
Tools and Technologies
- PowerShell
- Microsoft Power Automate
- VMware
- Office 365
- Beyond Compare
- PDQ Deploy
- PDQ Inventory
- PDQ Connect
- SimpleMDM
- SmartDeploy
- Linear
- Zendesk
Compensation and Benefits
- Supplementary health insurance.
- Equity grant.
- Modern, high-performance equipment, including a laptop and quality peripherals.
- “PDQ Friday”: an extra day off on the third Friday of each month, in addition to holidays and PTO.
Skills
PowerShell, Microsoft Power Automate, VMware, Office 365, Beyond Compare, Pdq Deploy, Pdq Inventory, Pdq Connect, Simplemdm, Smartdeploy, Linear, Zendesk
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