Junior IT Administrator, EMEA
Manages employee accounts, devices, endpoint security, and IT access throughout the full lifecycle in a remote EMEA environment. The role suits an organized junior IT professional with 0–2 years of experience and hands-on familiarity with Google Workspace and device management.
About the job
Responsibilities
- Provision and de-provision accounts across the SaaS stack for new hires and departures.
- Manage the full device lifecycle, including hardware ordering, MDM enrollment, international logistics, maintenance, and responsible recycling.
- Enforce endpoint security policies covering disk encryption, activation lock, and device compliance checks.
- Maintain accurate, audit-ready records of access, serial numbers, licenses, and access logs.
- Execute end-to-end offboarding, including access revocation and hardware retrieval.
- Manage IT service and hardware-insurance vendors, contracts, invoice auditing, and service forecasting.
- Support employees across time zones with IT issues, hardware needs, and access requests.
Requirements
- 0–2 years of experience in IT support, IT operations, systems administration, or technical helpdesk work.
- Hands-on experience with device management tools and the Google Workspace Admin console, including user and group management.
- Working knowledge of endpoint security concepts, including disk encryption, activation lock, and device compliance policies.
- Strong attention to detail and follow-through with records and discrepancies.
- Clear written English and ability to coordinate across time zones.
- Ability to manage concurrent tickets and requests in an organized, self-directed manner.
Nice to Have
- Experience with an MDM platform such as Jamf, Kandji, Fleet, or Intune.
- Exposure to SOC 2 or ISO 27001-style access reviews and audit processes.
- Basic scripting skills for provisioning or reporting automation.
- Experience in a high-growth startup environment.
Compensation and Benefits
- Competitive salary and meaningful equity participation.
- €60/month phone and internet allowance.
- Location-specific benefits.
- Flexible, remote-first work environment.
- Career growth and development opportunities.
Skills
It Administration, It Support, Systems Administration, Google Workspace, Mobile Device Management, Jamf, Kandji, Fleet, Intune, Endpoint Security, Disk Encryption, SOC 2, ISO 27001, Scripting
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