Owns value realization, adoption, renewals, and expansion for mid-market customers integrating AI into legal and professional-services workflows. The role requires 3–4+ years in customer-owning SaaS roles, strategic planning, executive engagement, and strong stakeholder management.

Provides technical guidance, account management, project delivery, and customer advocacy for enterprise clients using Orkes solutions. The role requires a strong software, cloud, or infrastructure background, customer-facing experience, and at least five years of enterprise client-facing work.

Lead customer relationships and coordinate cross-functional delivery for B2B accounts. Requires technical fluency, SQL/dashboard skills, and experience in consulting, TPM, or customer success.

Owns customer success for healthcare providers focusing on revenue cycle management (RCM) operations in MSK practices. Manages relationships, onboards customers, oversees billing vendors, optimizes front/back-end RCM processes, and delivers performance reports. Requires 7-10 years RCM expertise in orthopedics/procedural specialties.

Leads onboarding and implementation of Ramp's financial products for mid-market customers, driving revenue through fast activation and problem-solving. Requires 5+ years in sales, customer success, or product operations in B2B environments.

Guide mid-market clients in adopting Harvey's AI platform, manage relationships for 40+ accounts, drive implementation, training, and scalable processes to maximize value and ROI. Requires SaaS/legal experience, strong communication, and tools like Salesforce.

Customer Success Manager responsible for building relationships, providing technical guidance on AI/ML and Kubernetes solutions, performance monitoring, training, and issue resolution to maximize customer value and retention. Requires bachelor's degree, proven customer success experience, and strong technical understanding of cloud, AI/ML.

Onboards and supports PE-backed companies adopting Aleph's FP&A platform, builds finance team partnerships, monitors usage metrics, and relays customer feedback to product/engineering. Requires 3+ years in PE or PE-backed finance roles and Excel proficiency.

Manages strategic customer relationships in fintech banking, handling onboarding, expansion, and advocacy while partnering cross-functionally to drive growth and inform product strategy. Requires 5+ years experience, strong project management, and critical thinking in ambiguous environments.

Supports customer success by reviewing research studies, assisting recruitment, troubleshooting platform issues, and optimizing workflows with automation. Collaborates with GTM and engineering teams; requires 1-2+ years managing customer relationships and strong organizational skills.

Leads technical delivery team building and deploying AI agents for enterprise customers, managing end-to-end executions, scaling operations, and influencing product roadmap. Requires 10+ years in technical customer-facing roles and 5+ years people management.

Technical architect partnering with Customer Success Managers to solve enterprise customer challenges at scale using Postman workflows, integrations, and custom solutions. Requires 6+ years in customer-facing technical roles, strong CS/Engineering foundation, and expertise in JavaScript, APIs, and DevOps.

Serve as the primary contact for law firm customers, managing relationships, onboarding, support, and driving adoption/upsell in an early-stage AI startup. Build CS processes from scratch with 0-3 years customer-facing experience.

Leads customer support team in B2B SaaS environment, managing operations, SLAs, escalations, and KPIs while partnering with Product and Engineering to improve customer experience. Requires 6+ years support experience with 2+ years people management and technical fluency in SaaS tools.

Implementation Strategist responsible for driving customer success and operational implementation to support Sebastian's Lobsters' rapid expansion in fresh seafood delivery and restaurants across the US. Focus on eco-friendly practices and best-in-class service.

Manages customer success to drive retention and expansion for seafood delivery and restaurant business. Focuses on vital growth responsibilities including client relationships and satisfaction.

Technical Customer Success Manager drives customer onboarding, adoption, and value realization for Sentry's monitoring platform. Collaborates with sales and engineering to meet technical/business goals, requiring strong DevOps knowledge and 5+ years customer-facing experience.

Leads a team of Customer Success Managers while managing a personal book of business, driving onboarding, activation, retention, and expansion for fleet and fuel card customers. Requires 5+ years in CS or account management with 2+ years managing teams, player-coach experience, and data fluency.

Owns post-sale relationships with clinical research sites, leading implementation, onboarding, adoption, renewals, and expansions. Drives measurable outcomes, builds stakeholder trust from clinicians to C-suite, and collaborates with Product/Engineering on roadmap priorities. Requires 2+ years in Success, Account Management, or similar.

Own strategic relationships with high-value enterprise customers, driving retention, expansion, and adoption of sustainability software. The role requires 7+ years of enterprise SaaS, consulting, or solutions experience, strong executive presence, and change-management and commercial skills.

Manages client success for rehab therapy businesses using B2B SaaS EMR software, providing training, support, onboarding, and upselling premium features post-go-live. Requires outpatient physical therapy clinic experience, clinical background, and strong technical/software passion.

Leads implementation and onboarding of Ramp's platform for strategic enterprise customers, acting as a project manager and consultant to drive product utilization and revenue. Requires 10+ years in B2B implementation or customer success with strong project management skills.

Partners with enterprise customers to build and deploy AI conversational agents on ElevenLabs platform, advises on design and integrations, analyzes performance, and drives revenue expansion through NRR and cross-sell. Requires 7+ years in Customer Success for complex B2B SaaS/AI products.

Partners with enterprise customers to build, deploy, and optimize conversational AI agents on ElevenLabs platform, driving technical success and revenue expansion through cross-sells and renewals. Requires 3-5 years in Customer Success for B2B SaaS/AI products.

Leads customer support for technical and accounting issues in a SaaS ERP platform, resolves complex cases, manages tickets, collaborates with Product/Engineering on feedback, and builds playbooks/self-service resources. Requires 3+ years in finance/SaaS support and ERP experience.

Own value realization for enterprise customers by integrating AI into legal and professional-services workflows, driving adoption, and building executive relationships. The role partners with Sales, Product, and Engineering on renewals, expansions, and customer outcomes.

Empowers customers to design electronics using Flux's AI platform through technical onboarding, troubleshooting electrical issues, creating educational resources, and turning feedback into product improvements. Requires EE degree and 3+ years in customer-facing technical roles.

Serve as a Technical Account Manager for enterprise customers, acting as their primary technical advisor and escalation point for Rippling's HR, payroll, and benefits platform. Own a book of 20 accounts, drive resolutions with Product/Engineering, optimize adoption, and support renewals.

Manage post-sales activities for enterprise customers, building C-suite relationships, driving adoption, retention, and satisfaction while collaborating across Sales, Product, and Engineering teams. Requires 5+ years in enterprise customer success and strong project management skills.

Owns relationships with enterprise accounts, leads onboarding and technical configuration in Salesforce ecosystems, drives retention/expansion, and serves as technical liaison to internal teams. Requires 5+ years CS experience and deep Salesforce expertise.

Trains billing teams on Prompt's EMR/PM system best practices, configures workflows, provides expert support via help desk, and drives billing success metrics for healthcare customers. Requires 2+ years medical billing experience, especially outpatient physical therapy, and strong Excel proficiency.

Manages portfolio of 150 SMB accounts for B2B SaaS platform, handling onboarding, usage analysis, proactive upsells, renewals, and technical support using scaled approach. Requires 1+ years SDR, onboarding, and sales domain expertise; B2B CSM experience preferred.

Owns post-sale success for large hospital customers by managing executive relationships, tracking ROI, and driving renewals/expansions. Hands-on player-coach building scalable customer health systems while growing the team.

Manages portfolio of ~75 commercial B2B SaaS accounts, handling onboarding, usage analysis, renewals, upsells, and support. Requires 2+ years CSM experience, sales tech familiarity, and SDR background in fast-paced startup.

Reviews learner projects for quality, originality, and guideline compliance while delivering practical feedback in Japanese. The independent contractor role offers flexible scheduling and seeks expertise across Python, cloud, data, AI, and software development domains.

Senior Customer Success Manager responsible for building relationships, providing technical guidance on cloud AI/ML and Kubernetes solutions, driving adoption, and ensuring customer satisfaction and ROI for Crusoe's AI infrastructure offerings. Requires bachelor's in CS/Engineering, technical proficiency in AI/ML/cloud, and proven customer success experience.

Owns full customer journey for AI research platform users in finance, from onboarding to expansion, while influencing product roadmap with customer insights. Requires 2-5 years in CS/account management at startups or finance, strong product sense, and AI tool familiarity.

Senior Customer Success Manager responsible for managing, expanding, and renewing a portfolio of mid-to-enterprise clients in ad measurement. Requires 8+ years customer-facing experience (5+ in commercial roles), Brand Lift expertise, and proven success growing Fortune 2000 accounts.

Leads strategic relationships with institutional real estate owners, driving AI adoption, ROI realization, and operational transformation across large portfolios. Requires 5+ years in asset management or consulting with strong analytical and executive presence skills.

Customer Success Lead owns post-sales relationships with enterprise customers, drives adoption of AI API solutions, resolves technical issues, and collaborates cross-functionally to ensure retention and expansion. Requires 3+ years client-facing experience in SaaS and technical acumen.

Entry-level role supporting client compliance projects for SOC 2, ISO 27001, and HIPAA certifications. Responsibilities include evidence collection, policy drafting, project coordination, and CRM management under senior guidance. Ideal for those starting a career in cybersecurity GRC.

Customer Success Manager responsible for building relationships with local fisheries to ensure supply and dynamic pricing. Requires 3+ years customer-facing experience, preferably in food distribution or restaurants, and a bachelor's degree.

Manages relationships with local fisheries clients to ensure seafood supply availability and dynamic pricing accuracy. Requires 3+ years customer-facing experience, preferably in food distribution/restaurants, and a bachelor's degree.

Founding Customer Success Lead owning the full lifecycle from onboarding to adoption for AI-powered legal SaaS. Builds relationships with B2B customers, drives retention/upsell, influences product roadmap, and scales CS function in early-stage startup. Requires 5+ years client-facing experience in high-growth tech.

Advises strategic clients on technical adoption and optimization of the Pigment platform, leading audits, success-plan delivery, and cross-functional improvements. Requires 6+ years or equivalent depth in technical client-facing work, strong stakeholder management, and comfort with AI, EPM, and data technologies.

Delivers one-on-one performance coaching to law enforcement, firefighters, and frontline professionals using Special Operations methods to build mental resilience. Requires proven coaching expertise, trust-building with high-stress groups, and tech-savviness with tools like Slack and Calendly.

Leads customer onboarding and training for AI products in housing, conducting sessions, creating educational content, gathering feedback, and liaising with internal teams. Requires 3+ years customer-facing experience, strong communication, and technical aptitude; onsite in NYC with travel.

Manages enterprise client relationships by driving onboarding, adoption, growth, and retention. Collaborates cross-functionally to advocate for clients and monitor KPIs, requiring 5+ years in customer success with enterprise tech experience.

Proactively calls client on-site teams to gather sentiment, build relationships, provide product support, troubleshoot issues, and escalate when needed. Serves as a trusted partner between Customer Success and Product Solutions, spotting trends from conversations.

Client Success Manager supports real estate clients through onboarding, drives platform adoption, builds trusted relationships, and ensures maximum value via proactive communication and cross-functional collaboration. Requires 1+ years client-facing experience and digital marketing basics.