Sharp PerformanceUnited StatesDelivers one-on-one performance coaching to law enforcement, firefighters, and frontline professionals using Special Operations methods to build mental resilience. Requires proven coaching expertise, trust-building with high-stress groups, and tech-savviness with tools like Slack and Calendly.
Serve as the primary strategic partner for High School, Club, or Youth accounts, driving onboarding, product adoption, retention, and expansion revenue. Requires 3 days/week in Lincoln, NE office.
Manage a portfolio of NCAA Division I and professional basketball accounts, driving renewals, engagement, and upsells while serving as the primary customer contact and product expert.
Own the full customer onboarding journey for benefits integration, guiding small business owners through eligibility, enrollment, and compliance while coordinating with brokers and carriers. Requires 3+ years experience in customer-facing, metrics-driven roles.
Handle inbound inquiries from employer plan sponsors via email and phone, resolve issues using company tools, manage client expectations, and collaborate cross-functionally for resolutions in a hybrid office setting. Requires strong customer service, multitasking, and proficiency in office productivity tools.
Develop and execute staffing strategies to match Care Pros (caregivers) with clients, build strong relationships with Care Pros, provide coaching and support, and collaborate closely with Client Managers to ensure high-quality care delivery and retention.