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Outset

AI-moderated research platform for qualitative insights

aiSan Francisco, CA51-200Series BHybridFounded 2022Salary transparent
About

Outset builds an AI platform for conducting moderated user interviews at scale, using LLMs for dynamic probing and synthesis. It serves enterprise research teams at companies like Microsoft, Nestle, and Uber, enabling fast qualitative data collection via video, audio, and text. This bridges the gap between survey speed and interview depth, accelerating product and customer decisions.

Tech stack
ReactNext.jsLarge Language ModelProduct DemonstrationsPythonDjangoPostgreSQLAWSSQLreal-time data processingJavaScriptTypeScriptGraphQLRESTful APIsClaudeSalesforceClay
Perks & benefits
Health insurance401k matchUnlimited PTOCommuter benefitsDaily lunches
Open roles 6

Brand Designer

Brand Designer creating visuals for marketing campaigns, landing pages, and brand assets while maintaining the Outset brand system. Requires 2-4 years of brand/graphic design experience and strong Figma skills in a fast-paced startup.

140k – 180kSan Francisco, CABrand DesignHybrid2+ YOEFigmaLottie

Sales Director - Research & Insights

Senior individual contributor owning full sales cycle for AI-powered research platform targeting Market Research & Insights teams at enterprises. Requires 5+ years B2B SaaS sales experience selling to research/insights leaders, deep ecosystem knowledge, and proven quota attainment.

200k – 300kSan Francisco, CA +1Account ExecutiveHybrid5+ YOEProspectingForecasting

Enterprise Account Executive

Owns full sales cycle for enterprise accounts, prospecting to closing deals for AI-powered user research platform. Builds executive relationships, demonstrates value, and exceeds revenue goals in fast-paced startup.

200k – 300kSan Francisco, CA +1Account ExecutiveHybridAnalyticsSaaS Sales

Customer Operations Associate

Supports customer success by reviewing research studies, assisting recruitment, troubleshooting platform issues, and optimizing workflows with automation. Collaborates with GTM and engineering teams; requires 1-2+ years managing customer relationships and strong organizational skills.

115k – 130kSan Francisco, CACustomer SuccessHybrid1+ YOEAI ToolsMarket Research

Frontend Software Engineer

Builds and optimizes user-friendly frontend interfaces using React and Next.js, integrates with APIs, leads projects, and improves UI/UX based on user feedback. Requires 3+ years experience with modern web technologies.

160k – 300kSan Francisco, CAFrontend EngineeringHybrid3+ YOEReactUi/Ux

Backend Software Engineer

Builds and optimizes backend services, APIs, and real-time infrastructure including in-house LLMs for AI-powered user interviews. Requires 3+ years experience with Python, Django, Postgres, and AWS.

160k – 300kSan Francisco, CABackend EngineeringHybrid3+ YOEAWSSQL