Research Strategy Lead

Responsibilities

• Partner with Account Executives in early-stage meetings as the research expert, leading the methodology conversation and building trust with senior insights buyers.
• Run demos and discovery that show, credibly, how rigorous research gets done with AI moderation — and where Outset fits a buyer’s real workflow.
• Scope and shepherd pilots from kickoff to delivery, owning output quality to a standard that holds up in front of the buyer’s stakeholders.
• Tell the “future research state” story in a way that resonates with practitioners, not just procurement.
• Support proposals and RFP responses where methodological credibility is the deciding factor.
• Carry the voice of the research buyer back to product, sales, and marketing — and help the team speak more credibly to this audience.

Qualifications

• 10+ years in market research or UX research, with hands-on methodological depth — you’ve personally designed, moderated, and delivered studies.
• Credible in front of senior insights leaders at large CPG, financial services, or healthcare organizations.
• Experience in a solutions, pre-sales, client services, or senior practitioner role at a research technology company or agency.
• A strong storyteller who is equally fluent in research language and business language.
• Comfortable scoping work, managing timelines, and holding quality under pressure.
• Energized by ambiguity and building in a startup environment, with an active network in the insights community.

Nice-to-Haves

• Time on the brand or client side as a researcher or insights leader.
• Experience evaluating or introducing a research platform from either side of the table.
• Familiarity with AI-moderated research or emerging qualitative methods.

Benefits

• Daily collaboration with founders, shaping the core product vision.
• Exposure to and collaboration with design and research leaders at top global brands.
• Competitive cash and equity compensation. Actual compensation packages are based on various factors unique to each candidate, including skill set, depth of experience, and certifications.