Research Strategy Lead

Research Strategy Lead partners with sales in pre-sales for AI-powered user research platform. Leads methodology discussions, runs demos, scopes pilots, and provides research credibility to senior insights buyers at large enterprises. Requires 10+ years hands-on market/UX research experience.

About the job

Responsibilities

Partner with Account Executives in early-stage meetings as the research expert, leading the methodology conversation and building trust with senior insights buyers.
Run demos and discovery that show, credibly, how rigorous research gets done with AI moderation — and where Outset fits a buyer’s real workflow.
Scope and shepherd pilots from kickoff to delivery, owning output quality to a standard that holds up in front of the buyer’s stakeholders.
Tell the “future research state” story in a way that resonates with practitioners, not just procurement.
Support proposals and RFP responses where methodological credibility is the deciding factor.
Carry the voice of the research buyer back to product, sales, and marketing — and help the team speak more credibly to this audience.

Qualifications

10+ years in market research or UX research, with hands-on methodological depth — you’ve personally designed, moderated, and delivered studies.
Credible in front of senior insights leaders at large CPG, financial services, or healthcare organizations.
Experience in a solutions, pre-sales, client services, or senior practitioner role at a research technology company or agency.
A strong storyteller who is equally fluent in research language and business language.
Comfortable scoping work, managing timelines, and holding quality under pressure.
Energized by ambiguity and building in a startup environment, with an active network in the insights community.

Nice-to-Haves

Time on the brand or client side as a researcher or insights leader.
Experience evaluating or introducing a research platform from either side of the table.
Familiarity with AI-moderated research or emerging qualitative methods.

Benefits

Daily collaboration with founders, shaping the core product vision.
Exposure to and collaboration with design and research leaders at top global brands.
Competitive cash and equity compensation. Actual compensation packages are based on various factors unique to each candidate, including skill set, depth of experience, and certifications.