Senior Solutions Engineer
The Senior Solutions Engineer leads technical discovery, value demonstrations, solution reviews, and proof-of-concept engagements throughout the sales cycle. The role requires at least five years of technical pre-sales experience, strong communication, and the ability to partner with customers, Product, and Engineering.
About the job
Responsibilities
- Lead technical discovery to identify and address customer needs.
- Deliver pre-sales experiences by articulating Fin's value and technical expertise.
- Conduct value-based solution reviews and in-depth technical sessions.
- Design and lead tailored proof-of-concept (POC) engagements.
- Serve as the primary resource for RFPs and customer security questions, escalating complex issues when needed.
- Collaborate with Product and Engineering to represent customer feedback and influence product planning.
- Translate complex business challenges into tailored solutions for technical and non-technical audiences.
- Build customer trust through empathy, curiosity, and proactive problem-solving.
- Improve Solutions Engineering processes and contribute to the team playbook.
- Travel occasionally.
Requirements
- At least 5 years of experience in a technical pre-sales role managing C-level technical and business relationships.
- Strong technical acumen, including technical discovery and value presentations.
- Independent problem-solving skills and ability to work collaboratively.
- Strong time management in a dynamic environment.
- Ability to identify and communicate value propositions throughout the sales cycle.
- Experience working with Product and Engineering teams to communicate customer feedback and influence product direction.
- Familiarity with POCs, RFPs, and complex security questions.
- Excellent communication and interpersonal skills.
- Proof of eligibility to work in the United States.
Compensation and Benefits
- OTE salary range for candidates in the Greater Chicago Area: $208,170–$248,650 USD annually.
- Eligible employees may receive corporate bonuses or sales incentives, including the target included in OTE, and restricted stock units (RSUs).
- Benefits support health and well-being, family needs, time away, and financial planning.
Skills
Technical Discovery, Pre-Sales, Solution Reviews, Proof Of Concepts, Rfps, Customer Security, Value Presentations, Product Management, Engineering Collaboration, Technical Communication
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