AI Engagement Manager, Institutional Owners | Housing
Leads strategic relationships with institutional real estate owners, driving AI adoption, ROI realization, and operational transformation across large portfolios. Requires 5+ years in asset management or consulting with strong analytical and executive presence skills.
130k – 175k/yr
On-site5+ YOECustomer Success
About the role
Key Responsibilities
Own a portfolio of high-value and complex accounts, identifying opportunities to deepen adoption and deliver measurable ROI
Lead data-driven conversations that tie AI performance to client KPIs and long-term objectives
Build and maintain trusted relationships with senior executives and ownership stakeholders, aligning AI strategy with portfolio objectives
Develop executive-facing materials, including performance reviews, ROI analyses, and strategic recommendations, to communicate business impact and guide client decision-making
Create and present success stories to enable Sales, Marketing, and Product teams with data-backed client insights and case studies
Guide clients through implementation, aligning on business goals and ensuring quick time-to-value
Design repeatable strategies to support product rollout and long-term success across customer types
Provide structured feedback to Product, Engineering, and Operations to continuously improve the platform
Requirements
5+ years of experience in asset management (real estate preferred), consulting or client strategy within a tech or startup environment
Strong executive presence and the ability to advise clients on business transformation initiatives
Analytical mindset with a knack for turning insights into strategic recommendations
Excited by emerging technology and passionate about the real-world impact of AI
Comfortable with ambiguity and eager to build playbooks and processes from scratch
Must thrive in working in a fast-paced environment
Ability to prioritize effectively and get things done
Willingness to work in person at our office 4-5 days a week
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