EPM Technical Account Manager
Advises strategic clients on technical adoption and optimization of the Pigment platform, leading audits, success-plan delivery, and cross-functional improvements. Requires 6+ years or equivalent depth in technical client-facing work, strong stakeholder management, and comfort with AI, EPM, and data technologies.
About the job
Responsibilities
- Act as a trusted advisor to strategic clients on technical topics, including performance best practices and Pigment's multidimensionality concepts.
- Partner with Customer Success to build strategies aligned with each client's roadmap and challenges.
- Run workspace audits and help industrialize them with AI-assisted tooling to deliver deeper insight faster.
- Build and enrich the Success Plan offering, including repeatable, AI-augmented delivery modules that improve quality.
- Collaborate with Product and R&D to identify opportunities for platform enhancement.
Requirements
- Several years of experience, typically 6+ years or equivalent depth, in a technical, client-facing role such as solutions architecture, consulting, or analytics advisory.
- Ease and credibility with clients ranging from platform administrators to C-suite stakeholders.
- Curiosity about AI and experience using AI tools to work more efficiently in an advisory context.
- Experience leading several parallel projects across internal and external stakeholders.
Nice-to-haves
- EPM modeling experience or a strong appetite to learn it quickly.
- Experience with AI tools, vibe coding, Claude Code, MCP, solution design, or data architecture.
- Familiarity with finance processes or adjacent use cases such as supply chain, sales performance management, or workforce planning.
- Comfort with data analysis, data flows, and connections, including SQL and APIs.
Compensation and Benefits
- Competitive package.
- Stock options.
- Alan Blue health insurance, fully covered for employees and their families.
- Weekly lunch and flexible lunch vouchers through Swile.
- Egym Wellpass subscription for access to gyms, studios, and wellness spaces across France.
- Annual company offsite.
- High-end equipment, based on stock and availability.
Skills
AI Tools, Claude Code, Mcp, Epm Modeling, Solution Design, Data Architecture, SQL, APIs, Data Analysis, Data Flows
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