SweepNew York, NYOwns relationships with enterprise accounts, leads onboarding and technical configuration in Salesforce ecosystems, drives retention/expansion, and serves as technical liaison to internal teams. Requires 5+ years CS experience and deep Salesforce expertise.
Own post-sale relationships for a portfolio of accounts at Findigs. Drive platform adoption, manage NRR/expansion, lead QBRs, monitor account health with AI tools, and serve as the voice of the customer to Product and Engineering teams. Requires 3+ years customer-facing SaaS experience, strong communication, technical aptitude, and AI proficiency.
Customer Success Manager focused on higher education institutions. Manage university customer portfolio through implementation, training, adoption, renewals and expansion while acting as a trusted advisor to academic leaders.
Customer Success Manager owning clinician onboarding, training, engagement, and operational workflows for an AI home health platform. Requires 3-8 years customer-facing/ops experience, fast learning of clinical processes, strong communication, detail orientation, and data comfort in a fast-paced startup.
The Strategic Customer Success Manager will drive net revenue retention for enterprise healthcare clients, building trusted partnerships and ensuring maximum value from Clarium's AI-powered platform. This role involves strategic advising, hands-on client engagement, and cross-functional collaboration to achieve customer success and growth.
The Customer Success Manager will drive implementation, usage, retention, and expansion for commercial industrial market customers. This role involves building scalable processes, defining technology solutions, managing projects, and advocating for enterprise customers.