Provides empathetic customer support across chat, email, and phone for a fintech product, handling account and payment issues, educating users, identifying product problems, and partnering with engineering and banks. Requires 2+ years of customer support experience and weekend availability.

Leads day-to-day customer support operations, manages a small contractor team, improves AI-driven workflows and tooling, and turns feedback into product insights. Requires 3-5 years experience in customer support with process improvement and team mentoring skills.

Own complex telephony integrations and enterprise technical support, debugging SIP/RTP call issues and improving reliability. Requires 5+ years of telephony or low-latency networking experience, strong networking fundamentals, and scripting ability.

Provides advanced customer support for international payroll, benefits, and EOR cases while improving workflows, documentation, training, and product feedback. Requires 4+ years in customer-facing support and strong problem-solving, communication, and cross-functional collaboration skills.

Coordinates healthcare payer implementations and post-launch account operations, managing project plans, partner communications, cross-functional workstreams, risks, and operational follow-through. Requires a bachelor’s degree, 3+ years of healthcare client-facing experience, strong project management, and excellent communication skills.

Provides high-volume, real-time customer support across X, Instagram, and Facebook, resolving direct messages and routing public responses for approval. Requires at least two years of social support or community management experience, concise judgment-driven writing, SLA triage, and cryptocurrency familiarity.

Leads and scales a regional MongoDB Technical Services support team, combining people management, complex customer escalations, database troubleshooting, and AI-native operational improvements. Requires at least five years of technical support leadership experience and strong customer, engineering, and sales collaboration.

Own partner onboarding, adoption, support, feedback, and operational processes for Suno’s beta partnerships. The role requires 4+ years in customer success, partner operations, technical account management, or program management, plus technical fluency and strong organizational skills.

Designs, builds, and maintains Workday integrations and automations for HR workflows like payroll, benefits, and recruiting. Requires 5-10 years Workday engineering experience, Git/CLI proficiency, and ability to connect systems with internal tools and AI.

Own technical adoption and commercial outcomes for a portfolio of complex B2B customers across the DACH market. The role combines onboarding, production deployment guidance, cross-functional problem solving, renewals, expansion, and cross-sell ownership.

Handles inbound and outbound customer contacts, payments, chat support, and issue resolution for powersports loan servicing. Requires bilingual Spanish/English fluency, at least two years of customer service experience, and strong communication and problem-solving skills.

Supports a focused portfolio of investment banking and advisory clients by driving onboarding, platform adoption, retention, and relationship development. The role suits a recent graduate with strong communication skills and an interest in financial services and credit markets.

Supports external users, troubleshoots issues, and improves operational processes within Stripe’s managed support organization. The role requires strong communication, analytical and problem-solving skills, user-facing operations experience, and willingness to work rotating weekend shifts onsite.

Manages a large portfolio of technical customers through scalable onboarding, adoption, retention, and value-realization programs. Requires 5–7+ years in a technical customer-facing role, portfolio accountability, strong communication, Mandarin fluency, and a bachelor’s degree or equivalent experience.

Provides advanced, customer-facing technical support for strategic customers by diagnosing complex Spark and Databricks data and AI platform issues, developing solutions, and guiding performance optimization. Requires 5+ years in distributed computing and strong production-scale Spark expertise.

Provides expert technical support for a cloud-native security platform, troubleshooting cloud, Kubernetes, vulnerability, runtime, and identity issues while building AI-driven automation. Requires 5+ years of customer-facing technical experience, cloud expertise, production Kubernetes experience, and strong Linux and debugging skills.

Own the technical health, adoption, deployment, and long-term success of Seeq’s strategic enterprise accounts. The role requires 5+ years in a customer-facing technical position, strong enterprise IT fluency, and the ability to coordinate complex technical issues across customers and internal teams.

Owns technical development and integrations across Oracle Fusion Cloud financial systems, including BIP reporting, FBDI data loads, document templates, and REST/SOAP interfaces. Requires 5+ years of Oracle Fusion development experience and strong technical documentation skills.

Provides technically deep support for U.S. federal customers operating ClickHouse in authorized, secure environments. The role requires senior technical support experience, knowledge of databases and distributed systems, and familiarity with federal compliance and cloud deployments.

Own post-launch technical support for partner integrations by debugging production issues, improving observability, and building scalable tooling, documentation, and self-service processes. The role requires 3+ years in a client-facing technical position and strong programming, API, and troubleshooting skills.

Provides technical customer support for Rippling’s SaaS platform, troubleshooting accounting integrations, payroll workflows, and API connectivity while coordinating with Product and Engineering. Requires a bachelor’s degree, 2+ years of SaaS support experience, and strong communication and problem-solving skills.

Provides bilingual Spanish customer support across phone, chat, and email, investigating order and account issues, documenting cases, and escalating complex problems. Requires at least one year of customer-facing experience, strong communication and problem-solving skills, and schedule flexibility.

Own internal systems, Mac hardware operations, SaaS administration, automation, and technical support for a growing organization. The role requires systems administration experience, expertise with Google Workspace, macOS, Okta, and Jamf Pro, plus networking and security awareness.

Own the technical post-sales relationship for cybersecurity customers, guiding deployment, integrations, troubleshooting, and long-term adoption. The role requires an engineering degree, 3+ years of technical customer-facing experience, and credibility with application security and engineering teams.

Provides technical, high-touch support for private equity customers using Carta’s cap table platform. The role diagnoses complex issues, reconciles equity data, applies AI-powered workflows, and improves support processes, requiring at least five years of software development, technical support, or QA experience.

Serves as Harvey’s customer-facing legal AI specialist in Korea, helping law firms and in-house teams adopt the platform through onboarding, training, and consultative guidance. Requires Korean legal qualification or equivalent, at least three years as a qualified lawyer, and professional fluency in Korean and English.

Leads Prove’s global technical support organization across US and offshore teams, vendors, and BPO partners. The role owns support strategy, operational performance, escalation management, systems modernization, AI automation, and cross-functional customer feedback, requiring 12–15+ years of progressive leadership experience.

Own Deepgram’s strategic AWS partnership across technical adoption, marketplace and co-sell execution, retention, and expansion. The role requires strong partner ownership, technical consulting fluency with APIs and integrations, enterprise stakeholder influence, and an AI-native approach to building scalable workflows.

Manages at-risk drug and occupational health screening reports through customer, clinic, and candidate outreach, resolving exceptions and identifying systemic process gaps. Requires at least two years of customer-facing, vendor-facing, or coordination experience, strong judgment, phone skills, and HIPAA awareness.

Manages enterprise and commercial customer accounts for a technical SaaS product, driving adoption, renewal health, and expansion. The role requires customer-facing experience, technical SaaS familiarity, strong presentation skills, and analytical, autonomous execution.

Manages relationships and adoption for SMB customers in a hybrid Mexico City role, partnering with support, sales, marketing, and customer success teams to improve customer health, retention, and growth. Requires at least two years of customer or account management experience and bilingual English/Spanish proficiency.

Leads customer relationships, account execution, and delivery of agentic AI workflows for a national security customer. Requires 5+ years in stakeholder management or customer-facing enterprise solution delivery, an active TS/SCI clearance, and frequent onsite work in Colorado Springs.

Leads daily operations and people management for a Lab Visit Support team, overseeing staffing, quality, escalations, coaching, and member experience. The role requires strong operational judgment, frontline team-management experience, and availability for specified weekday shifts plus rotating weekend and holiday on-call coverage.

Provides remote onboarding, verification, funding, and customer support for cryptocurrency clients, resolving questions and escalating compliance risks. Requires at least two years of customer service or business support experience, English fluency, and availability for rotating 24/7 shifts.

Provides hands-on technical support for enterprise customers using Kubernetes, cloud infrastructure, and ML platforms. The role requires strong Linux and troubleshooting skills, customer-facing communication, and 3–5 years of relevant experience.

Customer Success Manager responsible for managing a portfolio of 20 mid-market and enterprise accounts at Nooks.ai. Own the full customer lifecycle including onboarding, renewals, upsells, and driving adoption/value using sales tech tools and data analytics. 5+ years B2B SaaS CSM experience required.

Owns implementation, adoption, retention, renewals, and expansion for a mid-market B2B SaaS customer portfolio. The role requires 5+ years in customer success or a related customer-facing function, strong project management, executive communication, and technical curiosity.

Provides technical support to customers using relational database platforms, handling administration, design, optimization, troubleshooting, and implementation. Requires customer-facing technical support experience, strong PostgreSQL or database expertise, and the ability to work remotely from the EMEA region.

Leads and scales a team of Customer Success Managers serving Enterprise accounts across EMEA/APJ, driving adoption, retention, expansion, and operational efficiency. Requires people-management experience, high-touch enterprise success expertise, and a metrics-driven approach; cybersecurity or DevOps experience is preferred.

Investigate sensitive Trust & Safety incidents, support customers during escalations and emergencies, and make impartial decisions on safety and policy issues. The role requires German fluency, strong English communication, crisis de-escalation skills, and at least two years of related experience.

Investigates sensitive Trust and Safety incidents, supports customers during emergencies, and makes objective decisions about safety, policy, and veterinary claims. The role requires French fluency, strong English communication, de-escalation experience, and at least two years in Trust and Safety or a related field.

Own the post-sale customer lifecycle for technical B2B customers, from onboarding and adoption through value reviews and renewals. The role requires customer success or technical account management experience, FinOps or cloud cost management knowledge, and the ability to work with engineering and infrastructure stakeholders.

Leads a team of Technical Support Engineers handling complex enterprise customer issues, escalations, and production-impacting incidents. Requires 10+ years in enterprise software, leadership experience, and strong knowledge of APIs, networking, cloud infrastructure, Kubernetes, containers, and distributed systems.

Leads people management and operational delivery for an IT Operations team, owning service desk SLAs, backlog prioritization, incidents, vendors, and endpoint, identity, and SaaS oversight. Requires 5+ years in IT operations or systems administration plus people-management experience.

Own identity and access management and Atlassian platform administration at organizational scale, with responsibility for Okta configuration, entitlement governance, automation, and Jira/Confluence architecture. The role requires 5+ years of IT or systems administration experience and strong security, documentation, and automation skills.

Leads and develops a Customer Success Manager team while driving customer health, retention, expansion, and operational excellence for B2B SaaS customers. Requires 5+ years in customer-facing SaaS roles, leadership experience, strong analytics, and expertise with customer success platforms and lifecycle strategies.

The Deliverability Specialist will build and scale email deliverability practices, advise customers, manage migrations and IP warm-up, analyze performance, and collaborate with ISPs and product teams. The role requires 8–10 years of relevant experience and strong knowledge of email authentication and sender reputation.

Own the technical success of strategic enterprise customers by improving the health, scalability, reliability, and performance of their n8n deployments. The role requires customer-facing technical leadership, production troubleshooting, cloud and DevOps expertise, and strong cross-functional collaboration.

Owns Australian payroll compliance expertise for enterprise customers, auditing and configuring Modern Awards, STP, superannuation, and long service leave while enabling customer-facing teams. Requires 3+ years of SaaS payroll, consulting, implementation, or support experience and strong knowledge of Australian Modern Awards.

Provides on-site operational oversight for Traba workers and client leadership, coordinating onboarding, scheduling, staffing coverage, worker support, issue resolution, and account communication in a warehouse or manufacturing setting.